Lidali Hernandez

• Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
• Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Set appointments and made follow-up calls.
• Poured and shaped molds from impressions and trimmed molds in grinder.
• Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
• Took x-rays, photographs and impressions of patients' teeth and mouth.

• Provided instruction for students in core subject areas.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Kept accurate and current attendance records and assignment sheets to maintain file compliance.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Incorporated technology into learning to enhance student engagement and learning.

• Maintained dental supply inventory by checking stock to determine inventory levels and placing orders for supplies
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate
• Took digital X-rays
• Fit bands and inserted arch wires
• Instruct patients on the use and care of their ortho appliances
• Take patient records, oral photos and dental impressions
• Fabricated essix retainers
• Maintained patient records
• Instructed patients in oral hygiene and plaque control
• Handle Invisalign treatments and procedures
• Sterilized rooms and prepped equipment and instruments
• Explained treatment procedures and instructed patients on home care guidelines.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Prepared patient x-rays and images for dentist review.
• Created dental impressions used for diagnostics, opposing models and study casts to make dental prosthetics.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.

• Monitored and ordered supplies and materials to keep office well stocked.
• Took inventory, stock all supplies, instruments and order supplies,
• Handled Invisalign treatments and procedures
• Chart documentation
• Took and developed X-rays
• Sterilization
• Instructed patients on the use and care of their ortho appliances
• Fabricated essix retainers
• Take patient records, oral photos and dental impressions
• Developed and maintained filing systems to facilitate easy access to information.
• Ordered and distributed office supplies while adhering to fixed office budget.
• Trained and supervised employees on office policies and procedures.

Customer service calls for

• AARP Members
• Roadside Assistance for AARP
• Roadside Assistance for Porsche
• GE Legal Services
• GE Home Insurance
• Escalated calls
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Handled customer inquiries and suggestions courteously and professionally.