Jordan Prechtel
East Meadow,NY
Summary
Experienced with customer service and relationship management. Utilizes effective communication and problem-solving to address customer needs. Track record of enhancing customer satisfaction and loyalty through proactive support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Specialist
CarMax
06.2022 - Current
- Verified accuracy of customer account information and updated when necessary.
- Responded to customer inquiries via phone, email and web-based platforms.
- Provided customers with detailed information on company products, services and materials.
- Utilized strong listening skills to identify client needs accurately before making tailored recommendations.
- Delivered timely service by completing vehicle detailing tasks within established deadlines.
Groomer
PetSmart
01.2022 - 06.2022
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Trimmed nails using clippers and grinders.
- Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
- Contributed to a positive workplace culture by collaborating effectively with team members and actively participating in staff meetings and events.
- Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
Assistant
Board and Brush
05.2021 - 12.2021
- Developed and maintained strong relationships with clients, resulting in repeat business and positive wordofmouth referrals
- Led classes and workshops on painting techniques, color theory, and composition
- Provided personalized feedback and guidance to customer on their artwork
- Collaborated with other instructors to plan and execute group projects and events
Education
High School Diploma -
Nassau BOCES Joseph M. Barry Career & Technical School
Westbury, NYHigh School Diploma -
Bethpage Senior High School
Bethpage, NY06.2019
Skills
- Customer Service
- Communication
- Time Management
- Attention to Detail
Certification
Licensed NYS Notary, National Notary Association, 02/01/27
National Notary Association Certification
NY Licensed Notary
Timeline
Customer Specialist
CarMax
06.2022 - Current
Groomer
PetSmart
01.2022 - 06.2022
Assistant
Board and Brush
05.2021 - 12.2021
High School Diploma -
Bethpage Senior High School
High School Diploma -
Nassau BOCES Joseph M. Barry Career & Technical School
Similar Profiles
Trey DeBoseTrey DeBose
Inventory Lead Manager at CarMaxInventory Lead Manager at CarMax
Kevin ChithiphongKevin Chithiphong
Service Advisor at CarMaxService Advisor at CarMax
Zindan TahirZindan Tahir
Sales Associate at CarMaxSales Associate at CarMax
Blas Serrano De LeonBlas Serrano De Leon
Service Advisor at CarMaxService Advisor at CarMax
Lovin P. JohnsonLovin P. Johnson
Clinical Pharmacist at Option CareClinical Pharmacist at Option Care