Jordan Roberts
Moselle,MS
Summary
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
5
5
years of professional experience
Work History
Office Assistant
Hattiesburg Clinic
08.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Post payments to customers accounts
- Processed monthly statement and sent them out to be mailed at the beginning of each month
- Answer phone calls regarding accounts.
- Order for over the counter medicine and stocked shelves
- Helped order merchandise and help sale the items to customers
Sales Clerk
Blooms And Bushes Too Landscaping And Nursery
01.2023 - 08.2023
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Maintained the plants the were inside and outside
- Answered and questions customers had about the plants
- Recommend plants for people to purchase for their landscape
Pharmacy Clerk
Hattiesburg Clinic
07.2020 - 01.2023
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Stocked shelves with medications and other pharmacy items for consistent availability
- Answered phone calls and answered questions.
Education
Associate Of Applied Science - Horticultural Science
Jones County Junior College
Ellisville, MS05.2023
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Organizing and categorizing
- Dedicated team player
- Resourceful
- Prioritizing work
- Mail handling
- Excel spreadsheets
- Professional and mature
- Relationship building
- Office supplies management
- Invoice processing
- Payment processing
Accomplishments
When I came back to the pharmacy after the nursery job I worked as a clerk for a few months and then got promoted to the office assistant
Timeline
Office Assistant
Hattiesburg Clinic
08.2023 - Current
Sales Clerk
Blooms And Bushes Too Landscaping And Nursery
01.2023 - 08.2023
Pharmacy Clerk
Hattiesburg Clinic
07.2020 - 01.2023
Associate Of Applied Science - Horticultural Science
Jones County Junior College
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