Open To Work
Jordan Roberts
Tualatin,OR
Work Preference
Summary
Results-driven retail management professional with ten years of experience in enhancing store operations and driving sales. Expertise in staff training and customer relationship management has consistently improved team performance and customer satisfaction, contributing to significant revenue growth.
Overview
9
9
years of professional experience
Work History
Store Manager
General Nutrition Center, GNC
Tualatin, Oregon
09.2023 - 05.2026
- Managed daily store operations and ensured compliance with company policies.
- Managed inventory processes to maintain optimal stock levels and reduce stockouts.
- Executed visual merchandising strategies to create engaging product displays and drive promotional sales.
- Trained and mentored staff on product knowledge and customer service skills.
- Developed bi-weekly work schedules to align staffing with peak customer demand.
- Recruited, trained and supervised new employees.
- Conducted regular staff meetings to communicate goals and expectations clearly.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Aided in oversight of annual revenue management between $1,000,000 and $1,200,000.
- Oversaw management of annual revenue ranging from $600,000 to $650,000.
- Ensured compliance with safety regulations and company policies.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Marketing Coordinator
MyFitFoods
01.2022 - 01.2023
- Proposed initiatives to increase awareness of company brand, fostering a stronger connection with target audience.
- Collaborated with vendors to develop promotional materials and product displays that enhanced brand visibility.
- Managed logistics for community outreach and promotional events, ensuring smooth execution and engagement.
- Assisted in budgeting and forecasting for marketing initiatives.
Retail Sales Coach
General Nutrition Center
01.2017 - 01.2022
- Exceeded and maintained performance KPIs for sales growth
- Collaborated with management to identify training needs, enhancing team effectiveness.
- Delivered constructive feedback to store managers on employee performance and development needs.
- Exceeded in providing customer service to maintain/improve clients' health
- Engaged in conference meetings to identify and address areas for improvement in operations.
Education
ELECTRICAL - ENGINEERING/PHYSIOLOGY
Oregonstate University
01-2014
SECONDARY SCHOOL -
Cascade High School
Skills
- Inventory management
- Retail inventory
- Visual merchandising
- Store merchandising
- Loss prevention
- Performance analysis
- Performance goals
- Staff training
- Client relations
- Customer service
- Leadership skills
- Effective communication
- Communication skills
- Problem solving
Timeline
Store Manager
General Nutrition Center, GNC
09.2023 - 05.2026
Marketing Coordinator
MyFitFoods
01.2022 - 01.2023
Retail Sales Coach
General Nutrition Center
01.2017 - 01.2022
ELECTRICAL - ENGINEERING/PHYSIOLOGY
Oregonstate University
SECONDARY SCHOOL -
Cascade High School