Jordan Rodriguez
Phoenix,AZ
Summary
Property Management professional with 6 years of experience across single-family and multi-family housing. Proven expertise in property takeovers, stabilized communities, and brand-new lease-up properties. Highly detail oriented with strong multitasking abilities, excellent follow up, and a strong record of building resident trust and effectively resolving resident concerns. Experienced in training and supporting leasing team members while contributing to the achievement of operational and leasing goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Manager (Lease Up)
Greystar
Phoenix, AZ
08.2022 - Current
- Oversee the leasing process from the initial inquiry, lease signing, and moving in, ensuring a smooth experience.
- Review applicant income and documentation to assess qualification and determine approval.
- Completing the monthly accountability checklist.
- Managed and resolved tenant issues and concerns promptly to maintain high satisfaction levels.
- Managed inventory and supplies to ensure materials were available when needed.
- Following up with leasing agents' tasks, ensuring that daily duties are being completed in a timely manner.
- Reviewing files from leasing agents after they have completed them to ensure all documentation and lease files are up to standard.
- Collaborate with the Assistant Property Manager on operational tasks, assisting with rent collection, compliance notices, and developing a working knowledge of legal procedures and accounting month end.
Leasing Success Associate (Lease Up)
X Company
Phoenix, AZ
12.2021 - 08.2022
- Responsible for setting appointments for property and club tours.
- First initial contact with prospects providing information about the property and club space.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Proficient in Entrata, Microsoft Excel, Gmail and Outlook.
- Processing applications and background screenings.
- Experienced in dealing with new construction, and luxury apartments.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
- Auditing and reporting
Field Operations Agent
AvantStay
Phoenix, AZ
08.2021 - 12.2021
- Worked alone or closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Deliver detailed inspections for a variety of homes throughout the market.
- Thoroughly enter work orders
- Assist guests with any requests or issues during their stay.
Leasing Consultant
Mark Taylor
Phoenix, AZ
02.2020 - 08.2021
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Monitored status of all active leases to prepare for renewals or vacancies, enforced occupancy terms, and document updates, payments, and property maintenance issues.
- Managed daily and weekly marketing and leasing reports.
- Promoted to senior leaser.
- Led property tours
- Knowledgeable in Yardi, Yardi CRM, On-Site and Yieldstar.
Education
High School Diploma -
North Canyon High School
Phoenix AZSkills
- Strong sales and marketing capability
- Event planning
- Report generation
- Goal oriented
- Relationship building
- Corporate policies and procedures
- Conflict resolution
- Deadline-oriented
Certification
- Dale Carnegie Advanced Sales Certified
Timeline
Leasing Manager (Lease Up)
Greystar
08.2022 - Current
Leasing Success Associate (Lease Up)
X Company
12.2021 - 08.2022
Field Operations Agent
AvantStay
08.2021 - 12.2021
Leasing Consultant
Mark Taylor
02.2020 - 08.2021
High School Diploma -
North Canyon High School