Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Rudd

Gilbert,AZ

Summary

Personable and efficient with strong communication skills and positive attitude. Familiar with patient scheduling, dental insurance verification, administrative tasks, adept at using medical software and handling patient inquiries. Committed to creating welcoming environment and ensuring a positive attitude.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Trinity ENT
11.2024 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Supported clinic operations by performing various administrative tasks such as filing paperwork, organizing documents, and managing supplies inventory.
  • Performed other administrative duties as required, including data entry, filing paperwork, and organizing office supplies.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

Receptionist

Tempe Smiles Family Dental
01.2024 - 11.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Updated patient records with accurate, current insurance policy information.
  • Excellent communication skills, both verbal and written.
  • Analyzed scheduling patterns to identify trends and areas for improvement in the appointment booking process.

Receptionist/Service Technician

Dani Dental Studio
10.2022 - 12.2023
  • Answered phone promptly and directed incoming calls to correct offices.
  • sanitized Instruments and incoming cases
  • Demonstrated proficiency in using CAD/CAM software to design customized dental restorations efficiently and accurately.
  • Mixed porcelain and other materials for tooth molds used in offices and laboratories with high-quality and accurate results.
  • Developed strong relationships with dental practices, fostering a collaborative atmosphere and timely communication regarding case status updates.

Education

Certificate - Cosmetology

Paul Mitchell The School
Reno, NV
04-2022

High School Diploma -

North Valleys High School
Reno, NV
06-2018

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Microsoft office
  • Appointment setting
  • Insurance verification
  • Customer service
  • Data entry

Timeline

Medical Receptionist

Trinity ENT
11.2024 - Current

Receptionist

Tempe Smiles Family Dental
01.2024 - 11.2024

Receptionist/Service Technician

Dani Dental Studio
10.2022 - 12.2023

Certificate - Cosmetology

Paul Mitchell The School

High School Diploma -

North Valleys High School

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