Jordan Russell
Lawton
Summary
Results-driven professional with a strong background in sales management and training. Adept at fostering client relationships and analyzing market trends to drive sales performance. Committed to enhancing team effectiveness and achieving business growth.
Dynamic Sales Manager with proven success in achieving quarterly targets through strategic planning and team training. Strong expertise in client relationship management and performance optimization.
Overview
6
6
years of professional experience
Work History
Sales Manager
YSV
Lawton, OK
05.2021 - 08.2023
- Led sales team to achieve quarterly targets through strategic planning and performance tracking.
- Developed and implemented training programs to enhance team product knowledge and selling techniques.
- Analyzed market trends to identify new business opportunities and optimize sales strategies.
- Fostered strong relationships with key clients, resulting in increased customer loyalty and retention.
- Conducted regular performance reviews to assess team effectiveness and implement improvement plans where necessary.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Associate
YSV
Lawton, OK
07.2020 - 05.2021
- Achieved sales targets by effectively engaging customers and understanding their needs.
- Demonstrated product knowledge to enhance customer experience and drive repeat business.
- Assisted in inventory management, ensuring accurate stock levels and minimizing discrepancies.
- Trained new associates on sales techniques and company policies to improve team performance.
Carhop Server
Sonics Drive In
Weatherford, OK
10.2019 - 12.2019
- Delivered high-quality customer service in fast-paced environment.
- Managed food and beverage orders efficiently using POS system.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted team members during peak hours to enhance overall efficiency.
Lifeguard
Lawton City Pool
Lawton, OK
05.2019 - 08.2019
- Monitored swimming areas to ensure safety and compliance with health regulations.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Conducted regular safety drills to maintain preparedness among staff and patrons.
- Educated swimmers on pool rules and safety practices to promote awareness.
- Collaborated with team members to streamline emergency response protocols and procedures.
Food Handler
Tropical Smoothie
Lawton, OK
01.2019 - 05.2019
- Prepared and assembled smoothie ingredients according to standardized recipes.
- Maintained cleanliness and organization of workstations to ensure food safety standards.
- Operated blending equipment and ensured proper maintenance for optimal performance.
- Assisted in inventory management by tracking ingredient levels and restocking supplies as needed.
Server
Mike's Sports Grille
Lawton, OK
12.2017 - 01.2019
- Assisted with food and beverage orders, ensuring accuracy and timely delivery.
- Provided exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to maintain quality standards during peak hours.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Trained new servers on menu items and service protocols for consistent performance.
- Adapted quickly to changing demands in fast-paced environment, ensuring seamless service delivery.
Food Server
Pizza Corral
Elgin, OK
07.2017 - 12.2017
- Provided exceptional customer service to enhance dining experiences.
- Assisted in menu knowledge to guide customers in food selection.
- Coordinated timely delivery of orders to ensure customer satisfaction.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
Education
Business Management
Cameron University
Lawton, OKHigh School Diploma -
Elgin High School
Elgin, OK05-2018
Business Management
Southwestern Oklahoma State University
Weatherford, OKSkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Product knowledge
- Sales expertise
- Client relationship management
- Positive and upbeat
- Account management
- Strategic planning
- Sales presentations
Timeline
Sales Manager
YSV
05.2021 - 08.2023
Sales Associate
YSV
07.2020 - 05.2021
Carhop Server
Sonics Drive In
10.2019 - 12.2019
Lifeguard
Lawton City Pool
05.2019 - 08.2019
Food Handler
Tropical Smoothie
01.2019 - 05.2019
Server
Mike's Sports Grille
12.2017 - 01.2019
Food Server
Pizza Corral
07.2017 - 12.2017
Business Management
Cameron University
High School Diploma -
Elgin High School
Business Management
Southwestern Oklahoma State University