Jordan Rymer
Wilburton ,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Family Services Specialist
Oklahoma Human Services
Poteau, OK
10.2022 - Current
- Assisted clients in applying for public benefits such as food stamps or Medicaid.
- Maintained detailed records of all client interactions including assessments, progress notes, treatment plans and discharge summaries.
- Discussed eligibility requirements for different services to help families gather required information and documentation.
- Assessed eligibility criteria for various programs offered by the agency and ensured compliance with applicable laws and regulations.
- Completed intake assessments on families to determine service needs.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Provided family services to assist families in obtaining resources and assistance with daily living.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
Bank Teller
Latimer State Bank
Wilburton , OK
02.2022 - 09.2024
- Identified transaction errors when debits and credits did not balance.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Maintained confidentiality of bank records, transactions and customer information.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Responded and assisted customers with account inquiries and updates.
- Processed customer deposits and withdrawals accurately.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Opened new checking, savings and lines of credit for customer accounts.
- Followed strict compliance guidelines when completing financial transactions for customers.
Child Welfare Specialist
Oklahoma Human Services
Poteau , OK
02.2021 - 12.2021
- Conducted home visits with families to assess the safety of children in their homes.
- Investigated reports of suspected child maltreatment or neglect by interviewing involved parties and conducting home visits as necessary.
- Created detailed reports summarizing findings from investigations into allegations of abuse or neglect according to agency policies and procedures.
- Interfaced with local court system, attending court proceedings and working directly with attorneys.
- Developed case plans and goals for at-risk families, including referrals to community resources.
- Arranged adoptions and found foster homes for abandoned or abused children.
- Maintained up-to-date records of client progress and outcomes in accordance with agency guidelines.
Education
Bachelor of Science - Psychology
Oklahoma State University
Stillwater, OK12-2020
Skills
- Child Development
- Confidentiality Practices
- Money Management
- Service Planning
- Client Interviewing
- Cash Counting
- Financial Transactions
- Money Handling
Timeline
Family Services Specialist
Oklahoma Human Services
10.2022 - Current
Bank Teller
Latimer State Bank
02.2022 - 09.2024
Child Welfare Specialist
Oklahoma Human Services
02.2021 - 12.2021
Bachelor of Science - Psychology
Oklahoma State University
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