Jordan Scott
Woodbridge,VA
Summary
Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about retail skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
9
9
years of professional experience
Work History
Delivery Driver
DoorDash
Woodbridge, VA
03.2020 - Current
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Monitored fuel level throughout shift and refueled when necessary.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Checked tires for proper inflation before leaving on each route.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Team Member
Sheetz
Manassas, VA
04.2023 - 10.2023
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Attended staff meetings to stay updated on company policies and procedures.
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Processed and retrieved customer special orders.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
Overnight Stocker
Home Depot
Woodbridge, VA
05.2017 - 08.2017
- Received and stocked merchandise in a timely manner.
- Organized shelves, racks and bins to ensure product availability.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
- Responded quickly to emergency situations during night shifts.
Dog Bather
VIP Pet Salon
Alexandria, VA
06.2015 - 08.2015
- Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
- Cleaned and sanitized tubs, tools, and equipment after each use.
- Greeted customers warmly upon arrival.
- Assisted in bathing dogs that were difficult to handle or had special needs.
- Maintained cleanliness of the facility at all times.
- Ensured safety protocols were followed throughout the grooming process.
- Checked for any skin issues such as sores, cuts, or ticks on the animal's body prior to bathing them.
- Applied flea treatments as instructed by the owner.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Bathed approximately 16 animals per 10-hour shift.
Education
High School Diploma -
Potomac High School
Dumfries, VA06-2015
Skills
- Cash Handling
- Complaint Resolution
- Customer Service
- Equipment Operation
- Chemical Handling
- Following Instructions
- Facility Cleaning
- Lift 50 Pounds
- Safety Understanding
- Creativity and Innovation
- GPS Navigation
- Stocking and Inventory
Timeline
Team Member
Sheetz
04.2023 - 10.2023
Delivery Driver
DoorDash
03.2020 - Current
Overnight Stocker
Home Depot
05.2017 - 08.2017
Dog Bather
VIP Pet Salon
06.2015 - 08.2015
High School Diploma -
Potomac High School