Jordan Scott
Kalamazoo
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at The Home Depot. Proven ability to enhance customer satisfaction through effective communication and tailored solutions. Skilled in operating machinery and conducting quality checks, consistently exceeding production targets while fostering a collaborative team environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
The Home Depot
12.2023 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Handled cash and credit transactions accurately, ensuring secure payment processing.
- Perfect Attendance
Manufacturing Associate
American Axle
03.2023 - 09.2023
- Operated and maintained production machinery to ensure optimal functionality and output quality.
- Conducted routine inspections on equipment, identifying and troubleshooting mechanical issues promptly.
- Collaborated with team members to streamline assembly line processes, enhancing workflow efficiency.
- Adhered to safety protocols and regulations, promoting a safe working environment for all personnel.
- Press Operation
- Cleaning And Organizing tools/ Parts
- Made sure that products were produced on time and are of good quality.
- Exceeded daily production targets with consistent attention to detail and commitment to meeting deadlines.
Production Associate
Stryker Medical
01.2023 - 04.2023
- Operated machinery to assemble products efficiently and accurately.
- Conducted quality checks to ensure compliance with production standards.
- Collaborated with team members to streamline workflows and improve productivity.
- Assisted in training new associates on safety protocols and operational procedures.
Solution Sales Specialist
Cricket Wireless
02.2020 - 08.2022
- Developed tailored solutions to meet client needs, enhancing overall customer satisfaction.
- Conducted product presentations and demonstrations to effectively communicate value propositions.
- Collaborated with cross-functional teams to streamline sales processes and improve response times.
- Analyzed market trends to identify new business opportunities and drive strategic initiatives.
- Top Gun Highest amount sold for 3 pay periods
Education
High School Diploma -
Cove Charter Academy
Copperas Cove, TX05-2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
- Electrician Apprentice Training - 2019-2020
Timeline
Cashier
The Home Depot
12.2023 - 08.2025
Manufacturing Associate
American Axle
03.2023 - 09.2023
Production Associate
Stryker Medical
01.2023 - 04.2023
Solution Sales Specialist
Cricket Wireless
02.2020 - 08.2022
High School Diploma -
Cove Charter Academy