Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jordan Scott

Kalamazoo

Summary

Dynamic professional with a strong work ethic and integrity, experienced in customer service at The Home Depot. Proven ability to enhance customer satisfaction through effective communication and tailored solutions. Skilled in operating machinery and conducting quality checks, consistently exceeding production targets while fostering a collaborative team environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

The Home Depot
12.2023 - 08.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained cleanliness and organization of checkout areas to enhance customer experience.
  • Handled cash and credit transactions accurately, ensuring secure payment processing.
  • Perfect Attendance

Manufacturing Associate

American Axle
03.2023 - 09.2023
  • Operated and maintained production machinery to ensure optimal functionality and output quality.
  • Conducted routine inspections on equipment, identifying and troubleshooting mechanical issues promptly.
  • Collaborated with team members to streamline assembly line processes, enhancing workflow efficiency.
  • Adhered to safety protocols and regulations, promoting a safe working environment for all personnel.
  • Press Operation
  • Cleaning And Organizing tools/ Parts
  • Made sure that products were produced on time and are of good quality.
  • Exceeded daily production targets with consistent attention to detail and commitment to meeting deadlines.

Production Associate

Stryker Medical
01.2023 - 04.2023
  • Operated machinery to assemble products efficiently and accurately.
  • Conducted quality checks to ensure compliance with production standards.
  • Collaborated with team members to streamline workflows and improve productivity.
  • Assisted in training new associates on safety protocols and operational procedures.

Solution Sales Specialist

Cricket Wireless
02.2020 - 08.2022
  • Developed tailored solutions to meet client needs, enhancing overall customer satisfaction.
  • Conducted product presentations and demonstrations to effectively communicate value propositions.
  • Collaborated with cross-functional teams to streamline sales processes and improve response times.
  • Analyzed market trends to identify new business opportunities and drive strategic initiatives.
  • Top Gun Highest amount sold for 3 pay periods

Education

High School Diploma -

Cove Charter Academy
Copperas Cove, TX
05-2017

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Certification

  • Electrician Apprentice Training - 2019-2020

Timeline

Cashier

The Home Depot
12.2023 - 08.2025

Manufacturing Associate

American Axle
03.2023 - 09.2023

Production Associate

Stryker Medical
01.2023 - 04.2023

Solution Sales Specialist

Cricket Wireless
02.2020 - 08.2022

High School Diploma -

Cove Charter Academy