Jordan Severino
Somerset,NJ
Summary
Experienced with high-energy service environments. Knowledge of customer service principles and team coordination. Experienced with inventory management and stockroom organization. Utilizes attention to detail and efficient restocking methods to support smooth operations. Knowledge of teamwork and adaptability to meet changing demands. Experienced with monitoring and ensuring safety of swimmers. Utilizes quick decision-making and effective communication to handle emergencies efficiently. Knowledge of CPR and first aid techniques, ensuring safe and secure environment.
Overview
5
5
years of professional experience
Work History
Food Runner
Stage House Tavern
Somerset, NJ
06.2024 - Current
- Delivered food and beverages efficiently to ensure timely service for guests.
- Monitored food presentation standards to uphold restaurant quality and customer satisfaction.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Addressed customer complaints and inquiries to verify satisfaction.
- Answered customer questions about food and beverage items and assisted with menu selections.
Lifeguard
Dream Pool Services
Ewing, NJ
05.2021 - 09.2023
- Monitored pool area to ensure safety of all patrons and prevent accidents.
- Enforced pool rules and regulations to promote a safe swimming environment.
- Collaborated with team members to maintain cleanliness and organization of pool facilities.
- Provided customer service by answering questions regarding facility operations and safety procedures.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Stock Room Associate
Hollister
Bridgewater, NJ
11.2021 - 02.2022
- Organized stockroom, ensuring efficient inventory management and accessibility of merchandise.
- Maintained cleanliness and safety standards within stockroom, adhering to company policies and procedures.
- Collaborated with team members to restock sales floor, enhancing product presentation and customer experience.
- Assisted in receiving shipments, verifying accuracy against packing lists and storing products appropriately.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
Education
Bachelor of Arts - Marketing
Drew University
Madison, NJ05-2027
High School Diploma -
The Wardlaw Hartridge School
Edison, NJ06-2022
Skills
- Quick learner
- Teamwork and collaboration
- Time management
- Customer service
- Strong work ethic
- Effective multitasking
- Problem-solving
- Customer relations
- Memory retention
- Clear communication
- Active listening
- Attention to detail
Timeline
Food Runner
Stage House Tavern
06.2024 - Current
Stock Room Associate
Hollister
11.2021 - 02.2022
Lifeguard
Dream Pool Services
05.2021 - 09.2023
Bachelor of Arts - Marketing
Drew University
High School Diploma -
The Wardlaw Hartridge School