Jordan Shindler
Marcellus,NY
Overview
7
7
years of professional experience
Work History
Server
Clovers
04.2025 - Current
- Balanced multiple tasks simultaneously, such as taking orders, serving food, and processing payments efficiently.
- Provided top-notch hospitality services while adhering to company policies on responsible alcohol serving practices.
- Maintained a clean and organized serving area for improved guest experience.
Bartender/Server
Food and Fire
08.2021 - 05.2025
- Uplifting bar and table guests with charismatic energy and informative service
- Expanding Guests pallets by jovially introducing them to a 40 tap selection
- Multitasking bartending tasks with telecommunications
- Handling register operations efficiently and accurately
- Utilizing body language, tone and context to aid in meeting and predicting customer needs
Bartender
Captain Archies
12.2022 - 05.2023
- Coordinating a fluid tag team dynamic behind a rapid fire bar in a popular tourist environment
- Balancing extensive service tickets while entertaining a high volume bar
- Learning and executing a multitude of specialty drinks in a fluid and accurate manner
- Managing stress levels to maintain a high standard of performance while under pressure
Bartender/Server
Ransom Steele Tavern
09.2021 - 02.2022
- Effectively and amicably working alongside and around teammates in a tight bar environment
- Staying calm and focused in a high volume, chaotic bar and music venue
- Attending to tables as needed to suite the flow of the bar environment
Bartender/Server
Choconut Inn
07.2021 - 12.2021
- Servicing a full dining room of guest with as many as a dozen tables at any given time
- Training new staff on POS the serving floor as well as the bar
- Performing side work duties including rolling silverware, general cleaning practices and dish washing
- Maintaining the bar as a solo bartender while taking dining guests and barbacking
Veterinary Assistant/ Receptionist
Nottingham Pet Clinic
01.2021 - 05.2021
- Utilizing proper handling and restraint techniques in facilitation of successful veterinary visit
- Acting as the interface between the clients and veterinarians in person and over the phone
- Applying triage techniques to determine pets needs and condition to have them scheduled in an effective manner
- Interfacing between the public and veterinarians to provide uplifting customer service
Education Assistant/Mobile Educator
Ross Park Zoo
04.2019 - 04.2020
- Leading ambassador programs both on and off site
- Charismatically engaging audiences of up to 300 from varying age groups and demographics
- Professionally handling of ambassador animals to assure audience and animal safety
- "Educating away from fear" to held deconstruct preconceived notions held by the public of certain species
- Operating zoo vehicles to transport both animals and volunteers to and from programs
- Handling Solo programs as the only member on staff to be able to do so
Education
Bachelor of Science - Environmental Biology
State University of New York College of Environmental Science and Forestry (SUNY-ESF)
Syracuse, NY05.2017
Skills
- Problem resolution
- Customer relations
- Payment processing
- Time management
- Empathy and patience
- Multitasking and organization
Timeline
Server
Clovers
04.2025 - Current
Bartender
Captain Archies
12.2022 - 05.2023
Bartender/Server
Ransom Steele Tavern
09.2021 - 02.2022
Bartender/Server
Food and Fire
08.2021 - 05.2025
Bartender/Server
Choconut Inn
07.2021 - 12.2021
Veterinary Assistant/ Receptionist
Nottingham Pet Clinic
01.2021 - 05.2021
Education Assistant/Mobile Educator
Ross Park Zoo
04.2019 - 04.2020
Bachelor of Science - Environmental Biology
State University of New York College of Environmental Science and Forestry (SUNY-ESF)