Jordan Smith
Columbus
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet deadlines. Enthusiastic team player ready to contribute to company success.
Overview
16
16
years of professional experience
Work History
Assistant Property Manager
Fincastle Construction
01.2019 - Current
- De-escalate major issues to property manager for immediate remediation
- Resolve conflicts between tenants regarding noise, encroachments and parking
- Keep accurate records of all resident and tenant correspondence
- Conduct property showings to highlight features, answer questions, and redirect concerns to close contracts
Server
Teds Montana Grill
08.2023 - 04.2024
- Delivered outstanding service to guests by promptly attending to their needs
- Demonstrated extensive knowledge of menu items and beverage pairings, effectively upselling and increasing daily sales
- Managed multiple tables and orders simultaneously in a fast paced environment, maintaining accuracy and timely service
Server
Muirfield Village Golf Club
06.2012 - 04.2018
- Cultivated warm relationships with Muirfield Village Club members
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Explained menu specials and suggested appropriate options for food allergy concerns
- Thoroughly restock supplies, ice, trays and delivery bags
Barista
Starbucks
01.2016 - 11.2017
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista
Caribou Coffee
01.2010 - 12.2012
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Associate of Applied Science - Computer Science
Columbus State Community College
12.2024
Jazz Studies - undefined
Ohio State University-School Of Music
Associate of Arts - Psychology
Columbus State Community College
12.2016
Skills
- Leadership
- Communication skills
- Customer service
- High-Volume Dining
- Computer literacy
Timeline
Server
Teds Montana Grill
08.2023 - 04.2024
Assistant Property Manager
Fincastle Construction
01.2019 - Current
Barista
Starbucks
01.2016 - 11.2017
Server
Muirfield Village Golf Club
06.2012 - 04.2018
Barista
Caribou Coffee
01.2010 - 12.2012
Jazz Studies - undefined
Ohio State University-School Of Music
Associate of Arts - Psychology
Columbus State Community College
Associate of Applied Science - Computer Science
Columbus State Community College