Jordan Smith
Flintstone,GA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Receptionist/Patient Accounts
Kindred Hospital Chattanooga
03.2025 - Current
- Managing patient billing
- Processed patient billing transactions to ensure accuracy and timeliness.
- Assisted business development team with patient admissions to enhance patient onboarding experience
- Assist the business development team with patient admissions
- Assist with administrative and clerical tasks supporting office operations
- Scheduled and executed facility tours for incoming patients' families to provide comprehensive information about services
- Facilitated employee engagement initiatives to enhance workplace morale and community. – responsible for planning, advertising and executing staff activities
Certified Nursing Assistant (CNA)
Kindred Hospital Chattanooga
02.2024 - 03.2025
- Delivered direct patient care and maintained accurate records to ensure continuity of care
- Ensured compliance with procedures while meticulously documenting patient information
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Provided emotional support and companionship to patients, enhancing overall well-being.
Waitress/Bartender
The Mic Stand
09.2024 - 12.2024
- Delivered exceptional customer service in fast-paced environment, enhancing guest experience
- Processed cash transactions and ensured accurate payment records to support financial integrity
- Coordinated multiple tasks efficiently, prioritizing customer satisfaction and service quality
Certified Nursing Assistant
McKenzie Health and Rehab
07.2023 - 09.2025
- Provided patient care and documented daily activities to ensure accurate health records
- Worked with team members to streamline workflow and enhance patient support
- Assisted patients with daily living activities to promote independence and enhance quality of life.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization in patient care areas to support infection control protocols.
Porter
Pretium Packaging
08.2020 - 10.2022
- Ensured cleanliness and organization of work environment to promote efficiency
- Oversaw various tasks in a busy environment with attention to safety and detail
- Ensured cleanliness and organization of facility to promote safety and efficiency.
- Operated forklifts and pallet jacks to transport materials within warehouse environment.
- Assisted in inventory management, tracking supplies to maintain optimal stock levels.
Certified Nursing Assistant
Twin Lakes Rehab and Healthcare
06.2017 - 08.2020
- Maintained accurate and up-to-date patient records to support quality care
- Monitored and recorded vital signs, reporting acute changes in patient status to licensed nursing staff
- Vital signs monitoring
- Facilitated daily support for residents to enhance their quality of life
- Conducted regular monitoring of patients' vital signs to assess health
- Delivered support and assistance to individuals with dementia in a compassionate manner
Education
Associate of Applied Science - Business Management
Chattanooga State Community College
Chattanooga, TN12-2026
High School Diploma - undefined
Paris Cooperative High School
Paris, IL05-2018
Skills
- Microsoft applications
- Data entry
- Client relations
- Scheduling
- Administrative support
- Front desk operations
- Attention to detail
- Organization
- Time management
- Basic accounting
- Meeting preparation
- Computer proficiency
Certification
- Certified Customer Service Manager, Chattanooga State Community College, (In Progress)
- Certified Nursing Assistant, Lake Land College, 07/31/17
Timeline
Receptionist/Patient Accounts
Kindred Hospital Chattanooga
03.2025 - Current
Waitress/Bartender
The Mic Stand
09.2024 - 12.2024
Certified Nursing Assistant (CNA)
Kindred Hospital Chattanooga
02.2024 - 03.2025
Certified Nursing Assistant
McKenzie Health and Rehab
07.2023 - 09.2025
Porter
Pretium Packaging
08.2020 - 10.2022
Certified Nursing Assistant
Twin Lakes Rehab and Healthcare
06.2017 - 08.2020
High School Diploma - undefined
Paris Cooperative High School
Associate of Applied Science - Business Management
Chattanooga State Community College