MICHELLE GREENBERG
BOYNTON BEACH,FL
Summary
An experienced worker in the office and hospitality management setting. Driven to achieve every duty placed in hand. Successful at delivering the highest quality service. Quick to learn, always ready for new tasks. Technologically savvy and a goal oriented. Motivated to help organizations thrive! Skilled in prioritizing and completing tasks independently. Experience with Microsoft Applications and QuickBooks.
Overview
13
13
years of professional experience
Work History
Sales Manager/Accounts Receivable
Hunters Run Country Club
01.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Reconciled accounts and monthly statements. Tracking and collecting payments. Ran reports. Processed collections. Payroll.
BARTENDER/TRAINER
Old Key Lime House
02.2018 - 10.2020
- Tend bar, customer service, organized bar, train new employees, service bartending, greet guests, mixology, inventory, etc
ADMINISTRATIVE ASSISSTANT/BOOKKEEPER
SBS A/C Company
08.2015 - 02.2018
- Organized reports & charts
- Handled phone calls and directional support
- Fluent in the following: WORD, Excel, PowerPoint, and many organizational type programs
- Assigned units to employees
- Directed different locations to employees
SERVER
BANANA BOAT RESTAURANT
04.2012 - 02.2018
- Waited/greeted tables, assisted in making drink orders, extreme multitasking, serve/ran food orders, buss tables, supervised employees
Education
Certificate - Hospitality and Tourism Management
FLORIDA ATLANTIC UNIVERSITY
Boca Raton, FL05.2020
Hospitality Administration And Management
Broward College
Fort Lauderdale, FL04.2010
Skills
- Customer service
- Mixology
- Organizational skills
- Microsoft Applications
- QuickBooks
- Multitasking
- Verbal and written communication
- Sales operation
- Payment posting
- Financial records and reporting
- Information gathering and analysis
- Activity reporting
- Spreadsheets and journal entries
- Credit and collections
- Microsoft Excel
- Aging reports analysis
- Accurate payment posting
- Statement preparation
- Data inputting
- Month-end closing procedures
- Strong client relations skills
- Bookkeeping
References
- BRIAN SCHULER: Head Golf Professional at Hunters Run. 954-444-4481
- SANDRA GRIFFIN: FAMILY FRIEND. 561-401-2740
- HENRY BANWARTH - Merchandise Buyer. 631-339-5699
Timeline
Sales Manager/Accounts Receivable
Hunters Run Country Club
01.2021 - Current
BARTENDER/TRAINER
Old Key Lime House
02.2018 - 10.2020
ADMINISTRATIVE ASSISSTANT/BOOKKEEPER
SBS A/C Company
08.2015 - 02.2018
SERVER
BANANA BOAT RESTAURANT
04.2012 - 02.2018
Certificate - Hospitality and Tourism Management
FLORIDA ATLANTIC UNIVERSITY
Hospitality Administration And Management
Broward College
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