Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Spates

Vineland

Summary

Detail-oriented Patient Service Representative skilled in effective communication, customer service, and HIPAA compliance. Proven ability to assist patients and manage inquiries while ensuring data accuracy in a healthcare setting.

Overview

2027
2027
years of professional experience

Work History

Patient Service Representative

Lumexa Imaging
Voorheesville
10.2024 - Current
  • Assisted patients with scheduling appointments and managing inquiries.
  • Verified patient information and insurance details for accuracy.
  • Communicated effectively with medical staff to address patient needs.
  • Answered incoming calls in a professional manner.
  • Verified insurance information, collected payments, and scheduled appointments.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Inputted patient demographic data into electronic health record system.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Registered patients by verifying records to update computer system and patient charts.

88M Motor Transport Operator

United States Army National Guard
Cape May
11.2021 - Current
  • Operated military vehicles for transport and logistics missions.
  • Maintained equipment and performed routine inspections for safety compliance.
  • Assisted in loading and unloading cargo efficiently during operations.
  • Managed route planning to optimize travel time and fuel efficiency.
  • Documented vehicle maintenance schedules and repair histories accurately.
  • Communicated effectively with leadership regarding logistical needs and challenges.
  • Followed traffic laws and guidelines while operating military motor vehicles.
  • Maintained strict adherence to Army regulations governing truck operations.

Military Technicain Asst

Rowan College of South Jersey
Vineland
2022 - 10.2024
  • Supported veterans in completing registration for educational courses.
  • Assisted clinical staff with administrative tasks.
  • maintained organized records and ensured compliance with documents
  • communicated with staff, students and faculty
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Williamstown High School
Williamstown, NJ
06-2019

Skills

  • Patient scheduling
  • Insurance verification
  • HIPAA compliance
  • Data entry accuracy
  • Problem solving
  • Effective communication
  • Attention to detail
  • Appointment confirmation
  • Customer service
  • Medical terminology
  • Payment collection
  • Interpreting physician orders
  • Appointment reminders

Timeline

Patient Service Representative

Lumexa Imaging
10.2024 - Current

88M Motor Transport Operator

United States Army National Guard
11.2021 - Current

Military Technicain Asst

Rowan College of South Jersey
2022 - 10.2024

High School Diploma -

Williamstown High School

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Jordan Spates