Jordan Stafford
Greensboro,NC
Summary
Dynamic Manager/DM from A Cleaner World, adept in enhancing customer satisfaction and team performance. Excelled in operations management and verbal communication, achieving significant improvements in business performance and employee engagement. Proven track record in problem resolution and staff management, fostering a culture of collaboration and continuous learning. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
18
18
years of professional experience
Work History
Manager/DM
A Cleaner World
10.2006 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
High School Diploma -
Northwest Guilford High School
Greensboro, NCSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Operations Management
- Customer Service
- Multitasking
- Positive Attitude
- Problem Resolution
- Hiring and Training
- Schedule Management
Timeline
Manager/DM
A Cleaner World
10.2006 - Current
High School Diploma -
Northwest Guilford High School
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