Jordan Stanley
Penfield,NY
Summary
Proven customer service expert with a strong track record from Elab Smokers Boutique, adept at cash handling and fostering repeat business through exceptional assistance and relationship-building. Demonstrates reliability and a high work ethic, enhancing team efficiency and customer satisfaction. Skilled in cash register operation and known for maintaining high accuracy levels in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Cashier
Elab Smokers Boutique
Macedon, NY
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Machine Operator
Printegra
Fairport, NY
08.2023 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Guided new staff to follow safety guidelines during machine operation.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Footwear Sales Associate
Dicks Sporting Goods Distribution Center
Syracuse, NY
05.2020 - 07.2023
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Created attractive merchandise displays throughout store.
- Processed incoming shipments efficiently, updating inventory records accurately for seamless stock management.
- Accurately handled cash, card and check transactions to balance computerized register.
- Assisted freight workers in unpacking boxes and preparing shipments for online sales.
- Increased store revenue through effective upselling techniques and product knowledge demonstrations.
- Greeted and offered sales assistance to every customer upon entry into store.
Cashier
McDonald’s
Fayetteville, NY
06.2018 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Midlakes Highschool
Clifton Springs, NY06.2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Cash register operation
- Order taking
Timeline
Cashier
Elab Smokers Boutique
12.2023 - Current
Machine Operator
Printegra
08.2023 - Current
Footwear Sales Associate
Dicks Sporting Goods Distribution Center
05.2020 - 07.2023
Cashier
McDonald’s
06.2018 - 05.2020
Midlakes Highschool