Jordan St. John
Greenwood
Summary
Experienced with managing patient interactions and administrative responsibilities. Utilizes effective communication and problem-solving skills to enhance patient satisfaction. Knowledge of healthcare protocols and administrative procedures ensures smooth operations.
Overview
15
15
years of professional experience
Work History
Patient Service Rep
Pediatric Associates of Greenwood
07.2024 - Current
- Assisting patients to access their healthcare needs
- Answering phones, faxes and greeting patients
- Verifying Insurance, assisting with insurance questions and needs
- All administrative jobs that the front desk needs to run a successful office
Pre-K / K-4 Spanish teacher
Greenwood Christian Academy
07.2022 - 06.2023
- Promoting a safe Christian based education
- Ensuring kindergarten readiness for all students
- Assisting students in learning a second language
- Promoting independence for young students to ensure readiness for kindergarten
Reading Interventionist
Monrovia Elementary
08.2020 - 10.2021
- Assisting students with IEPS to reach current reading goals
- Working with students in small groups to ensure reading readiness
- Teach using the Orton-Gillingham methods to achieve goals and provide techniques for better reading
Instructional Assistant
Monrovia Elementary
09.2018 - 08.2020
- Assisting with children meeting state standards
- Working with children in small groups to ensure readiness for next grade level
- Maintaining an orderly classroom
Housekeeper
Plainfield Christian Church
01.2015 - 01.2019
- Ensure Classrooms are cleaned and set up
- Stock and clean facilities
- Guarantee all common areas are tidy and pristine for public use
Food Service Specialist
Indiana Army National Guard
07.2010 - 07.2018
- Prepares and/or cooks menu items listed on the production schedule
- Sets up serving lines, garnishes food items, and applies food protection and sanitation measures in various training environments
- Receives and stores subsistence items
- Operates, maintains, and cleans field kitchen equipment
- Supervises lower grade personnel in assorted kitchen operations
Education
Associate's Degree - Marketing
Indiana Tech
Fort Wayne, Indiana04.2024
Core 40 Degree -
Mount Vernon High School
05.2009
Skills
- Customer service
- HIPAA compliance
- Insurance verification
- Insurance verifying
- Appointment scheduling
- Patient confidentiality
- Patient intake
- Payment collection
- Scheduling appointments
Timeline
Patient Service Rep
Pediatric Associates of Greenwood
07.2024 - Current
Pre-K / K-4 Spanish teacher
Greenwood Christian Academy
07.2022 - 06.2023
Reading Interventionist
Monrovia Elementary
08.2020 - 10.2021
Instructional Assistant
Monrovia Elementary
09.2018 - 08.2020
Housekeeper
Plainfield Christian Church
01.2015 - 01.2019
Food Service Specialist
Indiana Army National Guard
07.2010 - 07.2018
Core 40 Degree -
Mount Vernon High School
Associate's Degree - Marketing
Indiana Tech
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