Jordan St.Pierre
Springtown,TX
Summary
Professional and knowledgeable Administrative Assistant offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
14
14
years of professional experience
Work History
Administrative Assistant to the Owner/Special Events Coordinator
Aire Serv Of Fort Worth
04.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Licensed Insurance Broker
Senior Insurance Brokers
10.2021 - 04.2022
- Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
- Streamlined the insurance application process for clients, reducing time spent on paperwork and improving overall efficiency.
- Maintained up-to-date knowledge of industry trends and regulatory changes, allowing for accurate, timely advice to clients.
- Participated in professional development opportunities such as conferences and workshops to remain current on industry best practices and emerging trends within the insurance field.
- Collaborated with underwriters to negotiate favorable policy terms and rates for clients, ensuring optimal coverage at competitive prices.
Homemaker
Family
02.2010 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma -
Brewer High School
Fort Worth, TXNo Degree - Nursing
Weatherford College
Weatherford, TXSkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Critical Thinking
- Event Coordination
- Quality Assurance
- Scheduling
- Professional Communication
Volunteering Experience
WSYFA Public Relationshions Board Position 2017-2018
• Creating Content for Social Media platforms
• Keeping participants and parents informed with important information
• Advertising sign ups
• Planning and organizing community events
WSYFA Fundraising Director Executive Board Position 2018-2020
• Creating Sponsorship Packages
• Gathering corporate and individual sponsors
• Planning and organizing fundraisers
• Keeping record of funds being raised for 501c3
Springtown Intermediate School PTO
• Acted as Fundraising Chair
• Planning and coordinated events for students and teachers
Timeline
Administrative Assistant to the Owner/Special Events Coordinator
Aire Serv Of Fort Worth
04.2022 - Current
Licensed Insurance Broker
Senior Insurance Brokers
10.2021 - 04.2022
Homemaker
Family
02.2010 - 10.2021
High School Diploma -
Brewer High School
No Degree - Nursing
Weatherford College
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