Jordan Thomas
Schenectady,NY
Summary
Experienced Bartender skilled in high-volume and intimate bar environments. Proficient in mixology, customer service, cash handling, inventory management, and team collaboration. Highly regarded for creating innovative cocktails that elevate dining experiences and boost customer satisfaction. Demonstrated track record of enhancing bar operations and driving business growth.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Unbeetable
Schenectady, NY
09.2023 - Current
- Created an assortment of unique cocktails, enhancing overall customer satisfaction
- Trained new employees on intricate cocktail preparation and emphasized the importance of maintaining a clean workspace.
- Maintained a well-stocked inventory by accurately forecasting demand using seasonality and local events
- Ensured timely preparation by efficiently handling bar garnishes and mixers before the start of each shift.
- Provided exceptional customer service by offering guidance on menu options and promoting drink specials, creating a positively memorable guest experience.
Bartender
Shaker and Vine
Schenectady, NY
05.2023 - 09.2023
- Overseeing seamless delivery of food and beverage services by bartenders.
- Excelled under pressure by efficiently producing exquisite craft cocktails during fast-paced, intense shifts.
- Managed bar inventory and restocked supplies as required, ensuring cleanliness and hygiene standards were upheld to prevent contamination
- Increased customer retention by implementing expertise in diverse range of liquors and mixers.
Bartender/Server
Mexican Radio
Schenectady, NY
03.2023 - 05.2023
- Adhered to alcohol handling, sanitation, and safety procedures while ensuring proper dating, labeling, and rotation of beverage items.
- Provided drink services while upholding a tidy and sanitized bar environment.
- Handled daily coordination of bar supply inventory, submitting orders to supervisor and providing support in receipt of deliveries.
- Presented menu options to patrons, showcasing food and beverage selections; guided customers in choosing cocktails and courses, highlighting chef's specialties; provided expertise on suitable wine pairings and answered inquiries on food preparation.
Bar Back
Ola Mexican Kitchen
Huntington Beach, CA
04.2022 - 11.2022
- Ensured continuous availability of liquor, syrups, glasses, napkins and essential bar items during service hours.
- Implemented effective organizational and cleanliness strategies for the bar area
- Coordinated with managers, kitchen staff, and security personnel to ensure efficient service to customers
- Managed emergency situations, such as broken glass clean-up and clogged drain clearance.
Head of Sales
SoCal Discount Nutrition
Huntington Beach, CA
02.2018 - 04.2022
- Ensured exceptional customer service at all times
- Demonstrated effective communication skills with diverse stakeholders including patrons, staff, and management.
- Navigated various tasks efficiently and effectively in a fast-paced and demanding environment
- Provided leadership and assistance during peak business hours.
- Managed budgeting processes related to sales operations, including forecasting future revenue streams.
Billing Clerk/Bookkeeper
Superior Electrical Mechanical
Rancho Cucamonga, CA
01.2019 - 03.2021
- Executed accurate calculations for credit terms, discounts, shipment charges, or rates to ensure precise completion of billing documents
- Collaborated with CEO to optimize client experience through streamlined quoting and unparalleled customer service
- Organized detailed records of purchases and services rendered for accurate billing.
Rehabilitation Technician
Coast Physical Medicine
Fountain Valley, CA
01.2018 - 01.2019
- Ensured treatment areas and equipment were properly cleaned and prepared for each session
- Performed various clerical duties, including answering calls and maintaining appointment schedules.
- Conducted patient observations during initial assessments, compiling and evaluating data for potential treatment.
- Provided support to physical therapy team by assisting with complex treatment procedures and aiding patients during various physical activities.
- Administered updates and maintenance of patient records.
Team Lead/Sales Manager
ASICS
Newport Beach, CA
03.2016 - 01.2018
- Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs
- Successfully managed organizational sales through strategic planning and implementation of business initiatives
- Increased sales team effectiveness by implementing motivation strategies, conducting counseling sessions, and delivering comprehensive product knowledge education.
- Determined customer needs through research and demonstrated how our solutions fulfill them
- Successfully generated leads and developed long-lasting client partnerships.
Education
B.S. in Computer Science -
Southern New Hampshire University
06.2022
Associates in Kinesiology -
Orange Coast Community College
12.2017
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Teams
- QuickBooks
- JONAS
- Python
- Photoshop
- Java
- Analytical
- Problem Solver
- Self-Starter
- Effective Communicator
- Leadership Ability
- Creative Mixology
- Relationship Building
- Tutor
- Advanced Computer Skills
- Fast Learner
- Multitasker
- Organization Skills
- Detail-Oriented
Technicalproficiencies - Softwareandprograms
- Microsoft Excel
- Word
- Access
- PowerPoint
- Teams
- OneNote
- QuickBooks Desktop
- JONAS
- Python
- Google Drive
- Photoshop
- Java
Timeline
Bartender/Server
Unbeetable
09.2023 - Current
Bartender
Shaker and Vine
05.2023 - 09.2023
Bartender/Server
Mexican Radio
03.2023 - 05.2023
Bar Back
Ola Mexican Kitchen
04.2022 - 11.2022
Billing Clerk/Bookkeeper
Superior Electrical Mechanical
01.2019 - 03.2021
Head of Sales
SoCal Discount Nutrition
02.2018 - 04.2022
Rehabilitation Technician
Coast Physical Medicine
01.2018 - 01.2019
Team Lead/Sales Manager
ASICS
03.2016 - 01.2018
B.S. in Computer Science -
Southern New Hampshire University
Associates in Kinesiology -
Orange Coast Community College
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