Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Thralls

Menifee,CA

Summary


Qualified employee with solid background in various hands-on roles. Proven ability to contribute effectively to team projects and consistently meet deadlines. Demonstrated reliability and flexibility in adapting to changing work environments.

Overview

6
6
years of professional experience

Work History

Barista Manager

Joyful Noise Coffee and Ice Cream
09.2021 - Current
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Preschool Teacher's Assistant

Above and Beyond Preschool
08.2022 - 05.2023
  • Supervised children during in-classroom activities and on playground.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Collaborated with instructors to develop engaging lesson plans.

Barista

IV Coffee Lab
05.2019 - 08.2021
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.


Education

High School Diploma -

Santa Rosa Academy
Menifee, CA
05-2024

Skills

  • Customer service
  • Staff training and development
  • POS systems
  • Attention to detail
  • Verbal and written communication
  • Shop opening and closing
  • Complaint handling

Timeline

Preschool Teacher's Assistant

Above and Beyond Preschool
08.2022 - 05.2023

Barista Manager

Joyful Noise Coffee and Ice Cream
09.2021 - Current

Barista

IV Coffee Lab
05.2019 - 08.2021

High School Diploma -

Santa Rosa Academy

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Jordan Thralls