Jordan Trinidad
Augusta,NJ
Summary
Proven server at Hampton Diner, excelled in high-volume dining environments by enhancing customer satisfaction through exceptional service and order accuracy. Skilled in using POS systems and training staff, significantly raising team performance. Known for reliability and a friendly demeanor, adept at suggestive selling and managing multiple tasks efficiently.
Overview
2
2
years of professional experience
Work History
Server
Hampton Diner
09.2022 - 02.2025
- Managed multiple tables concurrently while maintaining precise service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and
- Bussed and reset tables to keep dining room and work areas clean.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Education
High Point Regional High School
299 Pidgeon Hill Rd, Sussex, NJ 074612020
Skills
- Customer service
- High volume dining
- Order accuracy
- Suggestive selling
- Team player
- Reliable and responsible
- Friendly
Timeline
Server
Hampton Diner
09.2022 - 02.2025
High Point Regional High School
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