Jordan Tyndall
Monroe,LA
Summary
Patient Waitress Trainer with 4 years of experience training and assigning tasks to new servers. Committed to onboarding servers with proper knowledge and skills. Well-versed in helping new waiters memorize menu and explaining preparation methods of menu items. Independent individual comfortable working under pressure in fast-paced environment.
Overview
5
5
years of professional experience
Work History
Waitress Trainer
Catahoula's
09.2020 - 04.2024
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
Social Media Manager
Cajunventures
03.2022 - 11.2022
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Designed and implemented social media strategies to align with business goals.
Cashier
Altitude Trampoline Park
04.2019 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Sterlington High School
Monroe, LA05.2022
Skills
- Team motivation
- Patience and Tact
- Body Language Awareness
- Reservation Management
- Energy and enthusiasm
- Order Accuracy
- Role Modeling
- Food safety awareness
- Content Creation
- Teamwork and Collaboration
- Work Ethic and Integrity
- Customer Service
Timeline
Social Media Manager
Cajunventures
03.2022 - 11.2022
Waitress Trainer
Catahoula's
09.2020 - 04.2024
Cashier
Altitude Trampoline Park
04.2019 - 05.2020
High School Diploma -
Sterlington High School
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