Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Tyndall

Monroe,LA

Summary

Patient Waitress Trainer with 4 years of experience training and assigning tasks to new servers. Committed to onboarding servers with proper knowledge and skills. Well-versed in helping new waiters memorize menu and explaining preparation methods of menu items. Independent individual comfortable working under pressure in fast-paced environment.

Overview

5
5
years of professional experience

Work History

Waitress Trainer

Catahoula's
2020.09 - 2024.04
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
  • Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
  • Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.

Social Media Manager

Cajunventures
2022.03 - 2022.11
  • Increased customer engagement through social media.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Designed and implemented social media strategies to align with business goals.

Cashier

Altitude Trampoline Park
2019.04 - 2020.05
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Sterlington High School
Monroe, LA
05.2022

Skills

  • Team motivation
  • Patience and Tact
  • Body Language Awareness
  • Reservation Management
  • Energy and enthusiasm
  • Order Accuracy
  • Role Modeling
  • Food safety awareness
  • Content Creation
  • Teamwork and Collaboration
  • Work Ethic and Integrity
  • Customer Service

Timeline

Social Media Manager

Cajunventures
2022.03 - 2022.11

Waitress Trainer

Catahoula's
2020.09 - 2024.04

Cashier

Altitude Trampoline Park
2019.04 - 2020.05

High School Diploma -

Sterlington High School
Jordan Tyndall