Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Walker

Austin,TX

Summary

Approachable employee with extensive experience in customer service. Skilled in organization, problem solving, time management, and teamwork.

Overview

2
2
years of professional experience

Work History

Hostess

Waterloo Ice House Restaurant
05.2022 - 08.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Completed daily side work and opening and closing duties without fail.

Ice Cream Scooper

Amy's Ice Creams
05.2021 - 04.2022
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Operated cash register, taking payments and issuing customer receipts.
  • Maintained cleanliness and organization in establishment.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.

Education

High School Diploma -

Anderson High School
Austin, TX
06.2023

Skills

  • Guest Satisfaction
  • Leadership
  • Communication Skills
  • Problem Resolution

Timeline

Hostess

Waterloo Ice House Restaurant
05.2022 - 08.2023

Ice Cream Scooper

Amy's Ice Creams
05.2021 - 04.2022

High School Diploma -

Anderson High School