Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Walker

Middletown,NY

Summary

Prospective graduate eager to leverage acquired knowledge and clinical experience to provide safe and compassionate patient care while continually enhancing expertise and growth within a dynamic healthcare environment in the field of Nursing.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Emergency Services Unit Clerk

Garnet Health Medical Center
04.2021 - Current
  • Tasked with placing calls to various healthcare providers/specialties regarding admission and consultation.
  • Answered multi-line telephone system, provided information, and directed calls as necessary.
  • Arranged transfers/transportation for patient's requiring higher level of care secondary to acuity.
  • Prepared admissions charts and scanned records.
  • Provided excellent professionalism while responsibly managing sensitive patient data in accordance with HIPAA guidelines.

Surgical Scheduler/Nursing Unit Secretary

Crystal Run Healthcare
08.2019 - 04.2021
  • Provided exceptional customer service when addressing patient inquiries or concerns regarding their scheduled surgeries.
  • Assisted in the ongoing development of surgical scheduling policies and procedures, enhancing overall efficiency.
  • Participated in cross-functional teams focused on improving patient outcomes through enhanced care coordination efforts surrounding surgical services.
  • Managed/ completed prior authorizations for insurance approval of medications.

Orthopedic Medical Scribe

Crystal Run Healthcare
08.2017 - 08.2019
  • Documented complete information about examinations, treatment plans, imaging results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.

Emergency Medical Scribe

Scribe America (Orange Regional Medical Center)
05.2016 - 08.2017
  • Contributed to team success by maintaining a strong knowledge of medical terminology and procedures.
  • Demonstrated adaptability by working seamlessly with various healthcare providers, adjusting to different documentation styles and preferences.
  • Promoted patient satisfaction through empathetic listening and respectful engagement during medical visits.
  • Enhanced patient care by accurately documenting medical histories, physical exams, and treatment plans.
  • Maintained high levels of productivity in fast-paced environments, consistently meeting or exceeding daily charting requirements while maintaining accuracy and quality.

Education

Associate of Science - Nursing

Orange County Community College
Middletown, NY
05.2024

Bachelor of Arts - Political Science

Howard University
Washington, DC

High School Diploma -

Middletown High School
Middletown, NY
06.2008

Skills

Psychiatric (2024) - Hudson House

Intensive Care (2024) - Garnet Health Medical Center, Bon Secours Community Hospital

Obstetrics (2023) - Garnet Health Medical Center, Montefiore St Luke's Cornwall

Medical Surgical (2022 & 2023) - Garnet Health Medical Center, St Luke's, Montefiore St Luke's Cornwall

Geriatric Care (2022) - Valley View Nursing Home

Certification

BLS Certified through The American Heart Association (AHA)

Mandated Reporter Training through NYS Office of Children and Family Services


Timeline

Emergency Services Unit Clerk

Garnet Health Medical Center
04.2021 - Current

Surgical Scheduler/Nursing Unit Secretary

Crystal Run Healthcare
08.2019 - 04.2021

Orthopedic Medical Scribe

Crystal Run Healthcare
08.2017 - 08.2019

Emergency Medical Scribe

Scribe America (Orange Regional Medical Center)
05.2016 - 08.2017

Associate of Science - Nursing

Orange County Community College

Bachelor of Arts - Political Science

Howard University

High School Diploma -

Middletown High School

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Jordan Walker