Jordan Watson
Brodnax,VA
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
3
3
years of professional experience
Work History
Service Technician
Parker Oil Company
02.2021 - Current
- Diagnosed and troubleshot problems, repairing, and restoring units to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Education
HVAC Certificate - Hvac
Southside Virginia Community College
Alberta, VAHigh School Diploma -
Park View High School
South Hill, VA05.2020
Skills
- HVAC Systems
- Hand Tool Knowledge
- Attention to Detail
- Equipment Inspection
- Installation and Repair
- HVAC and Refrigeration Systems
- Service Call Response
- AC and Heating
- Duct Work
Timeline
Service Technician
Parker Oil Company
02.2021 - Current
HVAC Certificate - Hvac
Southside Virginia Community College
High School Diploma -
Park View High School
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