Dynamic Account Executive with extensive experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Medicare Account Executive
GoHealth
05.2022 - Current
Guide Consumers through the health insurance policy selection and application process while serving as an expert for health insurance enrollments
Enrolled 877 members from Jan 2023-Dec 2023
Collaborate with the Product, Strategy, and other corporate teams to co-design, pilot, and provide feedback on new technologies and initiatives.
Working cross-fuctionally to optimize the selling process and improve the agent and customer experience
Comply with federal CMS and state legal requirements and standards
Senior Benefits Consultant
GoHealth
09.2019 - 05.2022
Recognized as a top producing sales agent, averaging 5 enrollments per day.
Provide excellent customer service for all potential clients and passionate about helping the aging and disabled community
Comply with federal CMS and state legal requirements and standards
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Inside Sales Representative
CORT Furniture
03.2018 - 06.2019
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Created and finalized furniture rental leases for individuals, properties, and businesses.
Served as a liaison between delivery team and end user to ensure smoothest delivery experience possible.
Scheduled relocation moves, furniture pick ups, and exchanges for existing clients.
Managed friendly and professional customer interactions.