Livia Davis

• Developed understanding of client needs through active listening and effective communication.
• Assisted in managing client accounts, ensuring timely responses to inquiries and issues.
• Supported sales team by preparing presentations and proposals for potential clients.
• Conducted market research to identify new business opportunities and trends.
• Sells MAPD plans
• Maintain Sells levels ROC and QA requirements
• Sells 500+ plans in AEP
• attends weekly meetings/trainings

Appointment scheduler for Utah health Hospitals and Clinics

Scheduled appointments for patients to see Doctors and Specialists

Eligibility, Recruitment, Selection, Enrollment, And Attendance

For pre School children enrolling into the Head Start Program

• Managed customer inquiries, providing accurate information on account services and transactions.
• Assisted clients in navigating online banking platforms to enhance user experience.
• Resolved issues related to online banking functionality, ensuring prompt customer satisfaction.
• Trained new employees on system operations and customer service protocols for online banking.
• Banking Online business For Business Owners and business accounts

Time Share Sales Agent

Time Share Sales Agent

• Developed and implemented individualized service plans for families, enhancing support delivery.
• Coordinated resources and referrals to community services, ensuring comprehensive family assistance.
• Assessed client needs through interviews and evaluations, providing tailored interventions and support.
• Facilitated workshops on parenting skills and life management, promoting family empowerment and growth.
• Provide services for children and families enrolled in the Head Start program

Precho;; Services

• Developed individualized service plans in collaboration with families to address unique needs and goals.
• Facilitated workshops and support groups, enhancing community engagement and resource awareness.
• Coordinated with multidisciplinary teams to ensure comprehensive service delivery for clients.
• Conducted assessments and evaluations to identify family strengths and areas for improvement.
• Provide services to children and families enrolled in the Head Start Program