Jordan Wheeler
Sylacauga,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Merchandiser
Tj Maxx Dept Store
06.2023 - 08.2023
- Enhanced customer satisfaction by providing exceptional service, addressing inquiries, and resolving issues promptly.
- Demonstrated proficiency in operating point-of-sale systems, accurately processing transactions and maintaining balanced cash registers.
- Assisted customers in locating desired items, offering personalized recommendations based on their preferences and needs.
- Contributed to store profitability by consistently meeting and exceeding sales targets through upselling techniques and product knowledge.
- Processed returns or exchanges efficiently while adhering to store policies, ensuring customer satisfaction was maintained even during challenging situations.
- Collaborated with team members for efficient inventory management, ensuring stock levels were maintained and replenished as needed.
Patient Transporter
Grandview Hospital
05.2023 - 08.2023
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Patient Care Technician
Coosa Valley Medical Center
05.2022 - 01.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Sales Associate
Nordstrom Rack
06.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Nurse Assistant
Talladega College
06.2019 - 08.2019
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
Education
Bachelor of Science - Applied Health Science
Troy University
Troy, AL05.2024
High School Diploma -
Childersburg High School
Childersburg, AL05.2018
Skills
- Customer Service
- Problem-Solving
- Customer Relationship Management (CRM)
- Retail sales professional
- Medical terminology knowledge
- Medical Records Management
- Case Management
- Vital Sign Monitoring
Certification
Cardiopulmonary Resuscitation/Basis Life Support, August 2022-August 2024
Timeline
Merchandiser
Tj Maxx Dept Store
06.2023 - 08.2023
Patient Transporter
Grandview Hospital
05.2023 - 08.2023
Patient Care Technician
Coosa Valley Medical Center
05.2022 - 01.2023
Sales Associate
Nordstrom Rack
06.2021 - 08.2021
Nurse Assistant
Talladega College
06.2019 - 08.2019
Bachelor of Science - Applied Health Science
Troy University
High School Diploma -
Childersburg High School
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