Jordan Williams

• Coached and trained new brand ambassadors
• Conducted evaluations and observed employee performance to identify areas of needed improvement.
• Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
• Enhanced corporate culture by conducting team-building activities and workshops.
• Developed and implemented sales and marketing strategies to achieve revenue targets.
• Consistently exceeded weekly revenue targets.
• Nurtured relationships with existing customers, providing support over the phone
• Led business trips to Indiana, Michigan, and Tennessee, etc. surpassing target goals while training new brand ambassadors

• Handled customer calls all over the country from different golf course locations looking to book a tee time or in need of any customer service.

• Warehouse operations: Proficient in following standard operating procedures (SOPs) to ensure accurate stowing of items in designated locations.

• Familiarity with using handheld scanners and other warehouse equipment.

• Time Management: Skilled in prioritizing tasks and meeting deadlines in fast paced environment.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.