Jordan Wozniak
Clinton Township
Summary
Highly motivated Patient Care Coordinator dedicated to providing the best quality care to each person I communicate with, adaptable to any type of stressful situation that I come into contact with, and willing to improve my self- development by always putting my best efforts forward.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator
Flourishing Lives (Prev. Sensory Systems Clinic)
01.2021 - Current
- Built strong referral network by developing strategic relationships with pediatricians
- Developed strategic relationships with pediatricians and coworkers to build strong network
- Maintain a rolling schedule with about 400 patients per week for 14-16 therapists by utilizing excellent customer service skills via phone, text, and email
- Create and help maintain schedule changes for 10-20 new incoming patients each week
- Follow up with families to see if they are being provided with the best quality care and are seeing progress in their child that is attending treatment
Administrative Assistant
Sensory Systems Clinic
08.2020 - 12.2020
- Maintained a rolling schedule consisting of over 200 patients per week for 8-10 occupational therapists by utilizing excellent customer service skills via phone and email
- Created and helped maintain schedule changes for 3-6 new incoming patients per week
- Restocked all items in the clinic needed by the occupational therapists and patients
- Worked closely with Macomb County Mental Health to help provide services to consumers by requesting authorizations
- Communicated closely with case managers that referred patients from Macomb County Mental Health
- Built and maintained close relationships with families to provide the support they needed in getting help for their child or themselves
Administrative Assistant
Southfield Fire Department
09.2018 - 10.2020
- Provided administrative support to the EMS Coordinator, Fire Chief, and the Training Coordinator
- Prepared, edited, and finalized reports that the Fire Chief presented to the city council
- Monitored up to 200 EMS reports daily submitted by 98 paramedic firefighters
- Occasionally monitored payroll for up to 102 employees
- Paid invoices in a timely fashion
- Produced the entirety of the 2017-2019 tri-annual report which consisted of over 60 pages
- Produced the monthly report containing statistics for the whole month for each realm of the fire department
- Assisted with the "Go Green," program at the department
Applied Behavior Analysis Technician
Gateway Pediatric Therapy
09.2019 - 08.2020
- Provided ABA therapy to clients ages 1-21
- Implemented treatment plans to improve gross and fine motor coordination, movement and functioning of upper extremities created by Board Certified Behavior Analysts
- Performed behavioral therapy assessments and treatments in patients' homes without direct supervision
- Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs
- Maintained neutrality when supporting patients despite difficult behavior.
- Developed and maintained clear, individualized documentation on each patient.
Coach
Troy Gymnastics
10.2012 - 07.2020
- Taught children the ages of one to six different gymnastics skills
- Communicated child's progress to their parent
- Volunteered at events such as showcases and birthday parties
- Created a safe learning environment
- Oversaw 1-8 children and observed them to make sure they were performing athletic skills correctly
Assistant Teacher
Tiny Geniuses Preschool & Daycare
01.2018 - 07.2019
- Created a safe and nurturing environment for up to 14 children, primarily aged 1.5 - 2.5 years old, collaborating with two other caregivers
- Worked on skills to become a 5- star center with Great Start to Quality
- Effectively educated toddlers and helped them achieve age- appropriate milestones
- Communicated with parents to understand each child's specific needs and desires
- Administered meals and any medications specific to each child's dietary restrictions
- Planned fun and stimulating activities that were interactive
- Tracked progress of children's development over time
- Maintained a clean environment changing over 30 diapers daily, potty training dozens of children, and regularly sanitizing surfaces
Education
Master of Occupational Therapy - Occupational Therapy
Wayne State University
Detroit, MI12.2024
Bachelor of Science And/with Education Degree - Kinesiology
Wayne State University
Detroit, MI05.2018
Associate of Arts -
Macomb Community College
Warren, MI05.2015
Skills
- Calm and Effective Under Pressure
- Administrative and Office Support
- Organized and Efficient
- Gathering Information from Patients
- Patient Confidentiality and Data Security
- Caring and Empathetic
- Documenting and Recording Information
- Communicating to Patients and Families
- Building Rapport and Credibility
- Registration and Scheduling
- Verbal and Written Communication
Accomplishments
- Graduated from the Early College of Macomb Program with my Associate's Degree one year after high school
Volunteer Opportunities
Volunteered at a Plasma Antibody Drive in Southfield for COVID-19 and helped sort donated blood
Volunteered at Capuchin Soup Kitchen to serve those in need in 2022
Volunteered with the non-profit, Lori's Hands to help those in our elder community from 2022-2023
Timeline
Patient Care Coordinator
Flourishing Lives (Prev. Sensory Systems Clinic)
01.2021 - Current
Administrative Assistant
Sensory Systems Clinic
08.2020 - 12.2020
Applied Behavior Analysis Technician
Gateway Pediatric Therapy
09.2019 - 08.2020
Administrative Assistant
Southfield Fire Department
09.2018 - 10.2020
Assistant Teacher
Tiny Geniuses Preschool & Daycare
01.2018 - 07.2019
Coach
Troy Gymnastics
10.2012 - 07.2020
Master of Occupational Therapy - Occupational Therapy
Wayne State University
Bachelor of Science And/with Education Degree - Kinesiology
Wayne State University
Associate of Arts -
Macomb Community College
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