JORDAN ZESCHKE
Gainesville,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
Certification
Work History
Certified 911 Public Safety Telecommunicator
Santa Fe College Police Department
Gainesville, FL
05.2023 - 09.2023
- Monitored the radio channel to ensure appropriate response time to emergencies
- Demonstrated ability to remain composed and professional in high-stress situations
- Assisted in coordinating front desk resources to students and staff
- Responded to non-emergency and emergency phone calls
- Utilized computer aided dispatch systems for efficient call management
- Participated in ongoing training activities designed to improve skills as a dispatcher
- Exhibited excellent communication and customer service skills while interacting with the public
- Maintained detailed records of all 911 calls received and dispatched
- Demonstrated effective problem solving skills while managing multiple incoming calls
- Developed and maintained positive relationships with police, fire, and EMS personnel.
- Entered information into databases related to crime analysis, criminal investigations, and suspect identification.
- Ensured accuracy and completeness of all documents prior to archiving or distribution.
Education
Associate in Science (A.S.) - Criminal Justice Technologies
Santa Fe College
Gainesville, FL05-2024
High School Diploma -
Cardinal Gibbons High School
Fort Lauderdale, FL05.2021
Skills
- Information Transmission
- Special Requests
- Prioritizing Effectively
- Information Documentation
- Receiving Support
- Teamwork and Collaboration
- Reading Comprehension
- Customer Satisfaction
- Time management abilities
- Written Communication
- Analytical Thinking
- Organizational Skills
Certification
- 911 Public Safety Telecommunicator
- FEMA
References
Benjamin Fox, Office Supervisor, (352) 395-7383, benjamin.fox@sfcollege.edu
References
References available upon request.
Timeline
Certified 911 Public Safety Telecommunicator
Santa Fe College Police Department
05.2023 - 09.2023
Associate in Science (A.S.) - Criminal Justice Technologies
Santa Fe College
High School Diploma -
Cardinal Gibbons High School
- 911 Public Safety Telecommunicator
- FEMA
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