Jordana Montuori
STONY BROOK
Summary
I’m a motivated and detail-oriented person with hands-on experience at Texas de Brazil, where I’ve developed strong skills delivering great customer service and working closely with a team, and I take pride in making connections with my tables. With strong organizational skills and a natural ability to communicate, I always aim to create a welcoming atmosphere and help things run efficiently behind the scenes. In addition to my work in hospitality, I’ve gained valuable experience as a substitute teacher. This role has strengthened my ability to adapt quickly, manage different environments, and connect with people of all ages.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Texas De Brazil
05.2025 - Current
- Maintained a clean and welcoming dining environment for guest.
- Contributed to team success by assisting fellow servers during peak hours.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Busser
Texas De Brazil
06.2023 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Restaurant Hostess
Texas De Brazil
05.2022 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Substitute Teacher
Geneseo Central School District
02.2025 - 05.2025
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Education
Bachelor of Arts - Geological, Environmental And Planetary Studies
SUNY Geneseo
Geneseo, NY07-2025
Skills
- Organization
- Exceptional communication
- Detail-oriented
- Professional appearance
Timeline
Restaurant Server
Texas De Brazil
05.2025 - Current
Substitute Teacher
Geneseo Central School District
02.2025 - 05.2025
Busser
Texas De Brazil
06.2023 - Current
Restaurant Hostess
Texas De Brazil
05.2022 - Current
Bachelor of Arts - Geological, Environmental And Planetary Studies
SUNY Geneseo
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