Nichole Sewell
Jamaica,USA
Summary
Reliable and hardworking professional with strong customer service and food service experience, seeking to contribute to a team-oriented environment while maintaining high standards of service and professionalism.
Overview
17
17
years of professional experience
Work History
Dietary Aide
Mayfair Care Center
Hempstead, NY
06.2015 - Current
- Follow proper food safety and sanitation procedures
- Prepare and serve meals to patients
- Deliver food carts to nursing units
- Assist with patient meal service and ensure dietary needs are met
- Maintain cleanliness of kitchen, food stations, and equipment
- Communicate with staff regarding patient dietary needs
- Handle customer service tasks including phone inquiries and order adjustments
- Attend trainings and follow facility standards
Customer Service Representative
Publishers Circulation Fulfillment
New York, NY
08.2009 - 11.2014
- Handled high-volume outbound calls to promote products
- Developed strong communication and sales skills
- Listened to customer needs and resolved concerns effectively
- Maintained a professional and positive company image
- Built rapport with customers over the phone
- Demonstrated patience, active listening, and problem-solving skills
Education
High School -
Ferncourt High School
Claremont, St. AnnSkills
- Customer Service
- Communication & Active Listening
- Food Safety & Sanitation
- Teamwork
- Time Management
- Problem Solving
- Phone & In-Person Interaction
Timeline
Dietary Aide
Mayfair Care Center
06.2015 - Current
Customer Service Representative
Publishers Circulation Fulfillment
08.2009 - 11.2014
High School -
Ferncourt High School