Hi, I’m
Jordan Hamrick
Cleveland,OH
Summary
Experienced Assistant General Manager with a track record of effectively managing operations, fostering team development, and empowering staff with the necessary skills to autonomously address business demands. Possessing a blend of progressive experience, sound judgment, and adept problem-solving capabilities, consistently exceeding organizational objectives.
Overview
9
years of professional experience
1
Certification
Work History
Rise Brands
Assistant General Manager
03.2022 - Current
Job overview
- Optimized customer satisfaction through proficient management of food and beverage operations, delivering exemplary service.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Managed employee scheduling, ensuring adequate coverage during peak hours while minimizing labor costs where possible.
- Assisted in menu development, incorporating seasonal ingredients and trending flavors to appeal to a diverse clientele.
- Used Crunch Time and Toast to record ordering data and created organization and room storage system.
Buffalo Wild Wings
Manager
03.2015 - 03.2022
Job overview
- Transitioned from a Host position to Managerial roles, demonstrating progressive growth within the organization.
- Drove departmental success through the development and implementation of strategic plans, performance metrics, and successful launches of new store locations.
- Conducted weekly inventory audits of store stock to ensure accurate tracking and management.
- Demonstrated versatility by effectively fulfilling various roles within the store to optimize operational efficiency.
- Facilitated training sessions and participated in the recruitment and onboarding processes for new staff members.
Forage Public House
Bartender
09.2018 - 03.2019
Job overview
- Crafted signature cocktails and provided exceptional customer service in a fast-paced bar environment.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
Education
Berea High SchoolBerea, OH
High School Diploma
Skills
- Operations Management
- Financial Acumen
- Training and development background
- Human Resources
- Food safety and sanitation
- Program Administration
- Inventory Control
- Schedule Management
- Policy Development and Enforcement
- Product Development
- Talent Acquisition
- Interpersonal Communication
- P&L Administration
Certification
- Servesaf Training
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time offTeam Building / Company RetreatsTimeline
Assistant General Manager
Rise Brands
03.2022 - Current
Bartender
Forage Public House
09.2018 - 03.2019
Manager
Buffalo Wild Wings
03.2015 - 03.2022
Berea High School
High School Diploma
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