Jordan Marie Patangan
Senior At UNF
Jacksonville,Fl
Summary
Motivated and experienced bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Efficient and high awareness of surroundings
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Waitress/Bartender
The Big Crab Seafood Restaurant
Jacksonville, Florida
11.2018 - 11.2019
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Manager
Bento Group
Jacksonville
05.2016 - 01.2020
- On Duty/Catering Manager/Lead Server
- Maximized performance by monitoring daily activities and mentoring team members.
- Completing and reached customers expectations which successfully leads to great delivery time and 100% customer satisfaction
- Responsible for opening and closing duties, handled caterings, daily tasks, and customers concerns accordingly, and handle money properly
- Led a $20,000 catering event, building a buffet menu, trained staff, and actively coordinated with client.
Bartender
Norikase
Jacksonville, Florida
05.2015 - Current
- Strong conversationalist with the ability to engage and connect with customers one-on-one
- Committed to tidiness and improvement of each restaurant, learning general maintenance duties along the way
- Proven track record of multitasking, attentiveness and courtesy, First hire of first upscale Japanese omakase restaurant in city, responsible for leading new and loyal customers into a cultural dining experience
- Created new cocktail recipes that increased revenue by $500 per week and highly acclaimed through clients
- Maintained a clean, organized bar area, and ensured all bar equipment was maintained
Education
Bachelor of Arts - Psychology, Gender Studies
University of North Florida
Jacksonville, FL 01.2021 - 05.2023
Associate of Arts -
Florida State College of Jacksonville
Skills
Point of sale operation
Timeline
Bachelor of Arts - Psychology, Gender Studies
University of North Florida
01.2021 - 05.2023
Waitress/Bartender
The Big Crab Seafood Restaurant
11.2018 - 11.2019
Manager
Bento Group
05.2016 - 01.2020
Bartender
Norikase
05.2015 - Current
Associate of Arts -
Florida State College of Jacksonville