Jordan Stallings
Boston,MA
Summary
Currently holding a position as a Catering Driver, with 10+ years of experience in Customer Service. Trained in project and time management, and proven multitasking abilities. I'm a enthusiastic, driven individual that is eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Catering Delivery Driver
Dlivrd LLC
09.2022 - Current
- Assisted in setting up catering displays at event locations, ensuring a visually appealing food presentation for guests.
- Adhered to food safety regulations when transporting orders, maintaining proper temperature control measures throughout the process.
- Enhanced customer satisfaction by ensuring timely delivery of catering orders to various events and venues.
- Demonstrated versatility in handling diverse event types ranging from corporate, home and event catering orders.
Member Service Specialist
Tufts Health Plan
03.2020 - 09.2024
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Contacted hospital billing facilities to discuss and resolve incorrectly paid claims.
- Adhered to HIPAA and other compliance standards with all information and activities.
Transporter
VPNE Parking Solutions
01.2018 - 03.2020
- Provided transportation services for post-op patients in hospital using wheelchair equipment.
- Warmly greeted patients and visitors and made each feel welcome.
- Provided physical support to patients through diverse types of mobility assistance.
- Comforted patients and families by offering support and encouragement.
Deli Clerk
Stop & Shop Supermarkets
01.2011 - 02.2018
- Prepared hot and cold foods for customers.
- Sliced, served and packaged specialty meats, salads, and cheeses.
- Organized and positions product cases in walk-in cooler.
- Maintained cleanliness of department throughout the day.
- Suggested additional items and offered samples of weekly promotional items to increase store sales.
Education
High School Diploma -
Brighton High School
Skills
- Restaurant experience
- Customer service
- Medical Insurance
- Medical terminology knowledge
- Inbound and Outbound Calling
Certification
Driver's License
Timeline
Catering Delivery Driver
Dlivrd LLC
09.2022 - Current
Member Service Specialist
Tufts Health Plan
03.2020 - 09.2024
Transporter
VPNE Parking Solutions
01.2018 - 03.2020
Deli Clerk
Stop & Shop Supermarkets
01.2011 - 02.2018
High School Diploma -
Brighton High School
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