Jorden Glover
North Las Vegas,USA
Summary
Security Guard conducting patrols, access control and CCTV monitoring across casino HOA communities and campus environments to maintain safety for guests, staff, homeowners and students. Writes detailed incident and daily activity reports used by management and local police and performs onsite investigations. Responds to emergencies and de-escalates conflicts to reduce disruptions and protect property.
Overview
3
3
years of post-secondary education
19
19
years of professional experience
Work History
Security Professional
Allied Universal
Las Vegas
08.2024 - 03.2025
- Provided security services for the College of Southern Nevada campus.
- Conducted routine patrols of campus buildings and parking areas.
- Monitored suspicious activity and responded to security concerns.
- Assisted students, faculty, and visitors with directions and safety concerns.
- Completed accurate incident reports and documented daily activities.
- Inspected exterior lighting and locked doors each shift, logged deficiencies for facilities follow-up.
- Compiled clear incident reports in company system with timestamps and witness statements for investigations.
Security Officer
Mesquite Gaming
Mesquite, NV
04.2006 - 03.2025
- Patrolled casino premises and surrounding areas to ensure safety and security for guests and staff.
- Controlled and badged entrance for employees and visitors daily, maintaining strict access protocols.
- Completed detailed incident and daily activity reports, ensuring all events were accurately documented.
- Served as key holder, responding to emergency situations and lockouts.
- Conducted regular safety risk analyses and assisted in de-escalating conflicts to maintain a safe environment.
- Conducted incident investigations, wrote clear reports used by management and local police.
Gatehouse Security Officer
Allied consultants and security
06.2023 - 08.2024
- Controlled gate access for residents, guests, vendors, and delivery drivers.
- Verified identification, visitor authorization, and vehicle information before allowing entry.
- Monitored security cameras, alarms, and gate-access systems for suspicious activity.
- Maintained accurate visitor logs, incident reports, and daily activity reports.
- Conducted routine vehicle and foot patrols throughout the residential community.
- Enforced HOA rules, parking regulations, and community safety procedures.
- Responded promptly to resident concerns, disturbances, emergencies, and suspicious activity.
- Contacted police, fire, or emergency medical services when necessary.
- Provided professional customer service and directions to residents and visitors.
- Issued parking warnings or citations and reported unauthorized or abandoned vehicles.
- Monitored community amenities, entrances, exits, and restricted areas.
- Communicated important information to supervisors and incoming security officers during shift changes.
Guest Room Attendant/Housekeeping
The Plaza Hotel
01.2023 - 06.2023
- Cleaned and sanitized guest bathrooms using hospital-grade disinfectant, meeting hotel hygiene checklist standards.
- Replaced linens and remade beds following 5-star presentation guidelines to maintain consistent room quality.
- Inspected rooms after cleaning and logged maintenance issues in the hotel's property management system for repairs.
- Restocked minibar and bathroom amenities according to inventory sheets, reducing guest complaints about missing items.
- Coordinated with front desk to prioritize early check-in rooms, shortening guest turnaround time each morning.
Fulfillment Associate
Amazon
Las Vegas, NV
05.2019 - 11.2020
- Stow, picking, packing, receiving.
- Operated RF scanner and handheld PDA to locate and pick customer orders with accurate SKU verification.
- Sorted received stock by SKU and zone, improving pick-path accuracy for subsequent shifts.
- Picked customer orders using RF scanner, achieving same-day staging for next-day shipments.
Customer Service Representative
Sitel
Las Vegas, NV
03.2018 - 09.2019
- Answered incoming calls and helped customers with billing and insurance concerns.
Sales Associate/Customer Service
dd's DISCOUNTS
Las Vegas, NV
09.2017 - 03.2018
- Assisted customers throughout the store, including the fitting room and cash register.
- Maintained cleanliness and organization of work areas to ensure a positive shopping experience.
Education
OSHA
High School Diploma -
Legacy High School
Las Vegas, NV 09.2014 - 06.2017
Driver's License
Guard Card
Skills
- CCTV Monitoring
- Incident Response
- Access Control
- Conflict Resolution
- Adaptability
- Empathy
- Report Writing
- Time Management
- Customer Service
- Critical Thinking
- Team Collaboration
Timeline
Security Professional
Allied Universal
08.2024 - 03.2025
Gatehouse Security Officer
Allied consultants and security
06.2023 - 08.2024
Guest Room Attendant/Housekeeping
The Plaza Hotel
01.2023 - 06.2023
Fulfillment Associate
Amazon
05.2019 - 11.2020
Customer Service Representative
Sitel
03.2018 - 09.2019
Sales Associate/Customer Service
dd's DISCOUNTS
09.2017 - 03.2018
High School Diploma -
Legacy High School
09.2014 - 06.2017
Security Officer
Mesquite Gaming
04.2006 - 03.2025