Jordie Rickelman
Ottawa,IL
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
22
22
years of professional experience
Work History
Restaurant Manager
Anne's Hide-Away
10.2001 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
High School Diploma -
Marquette High School
Ottawa, IL05.2004
Skills
- Customer Engagement
- Staff Management
- Operations Management
- Schedule Coordination
Timeline
Restaurant Manager
Anne's Hide-Away
10.2001 - Current
High School Diploma -
Marquette High School
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