Jordin Conley
Terre Haute,IN
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
DSP (Direct Support Professional)
ResCare Community Living
05.2024 - 02.2025
- Assisted eight clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
Intake Specialist
Newlin Disability
09.2023 - 05.2024
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
- Maintained accurate, up-to-date client records for reliable reference and communications.
Retail Sales Associate Cashier
Sam's Club
01.2023 - 09.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
Cashier and Self Checkout Specialist
Krogers
05.2022 - 01.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Performed cash, card, and check transactions to complete customer purchases.
Server/To-Go Specialist/Host
Monical's Pizza
02.2022 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Terre Haute South Vigo
Terre Haute05.2022
Skills
- Organizational Skills
- Teamwork
- Problem-solving
- Multitasking
- Attention to detail
- Fast learner
- Time management
- Reliability
- Excellent communication
- Critical thinking
Certification
- First Aid Certification
- Driver's License
- CPR Certification
Timeline
DSP (Direct Support Professional)
ResCare Community Living
05.2024 - 02.2025
Intake Specialist
Newlin Disability
09.2023 - 05.2024
Retail Sales Associate Cashier
Sam's Club
01.2023 - 09.2023
Cashier and Self Checkout Specialist
Krogers
05.2022 - 01.2023
Server/To-Go Specialist/Host
Monical's Pizza
02.2022 - 05.2022
High School Diploma -
Terre Haute South Vigo
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