Rayme Mach
Midlothian,TX
Summary
Successful Pharmacy Technician bringing 5 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
5
5
years of professional experience
Work History
Pharmacy Operations Manager
Walgreens
Mansfield, TX
05.2023 - Current
- Developed and implemented operational policies and procedures to ensure compliance with applicable laws and regulations.
- Monitored drug inventory levels, identified discrepancies, and took corrective action as needed.
- Ensured that all pharmacy staff members were trained on proper medication handling practices.
- Conducted periodic audits of all pharmacy operations to verify accuracy and completeness of documentation.
- Managed the day-to-day activities of the pharmacy, including staffing, scheduling, budgeting, and customer service.
- Collaborated with medical professionals to provide patient care services in a timely manner.
- Implemented strategies to increase customer satisfaction and loyalty through improved service delivery processes.
- Analyzed sales data to identify trends in product usage and developed marketing plans accordingly.
- Resolved customer complaints promptly while maintaining a high level of professionalism.
- Maintained accurate records of financial transactions related to pharmacy operations.
- Reviewed invoices from vendors for accuracy prior to payment processing.
- Coordinated with insurance companies regarding billing issues or payment disputes.
Pharmacy Technician
Walgreens
Brownwood, TX
11.2018 - 05.2023
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Education
Bachelor of Science - General Studies
Tarleton State University
Stephenville, TX12-2018
Skills
- Medication Dispensing
- Workflow Optimization
- Drug Inventory Management
- Inventory Control
- Wellness Services
- Training and mentoring
- Staff Training
- Pharmacy operations
- Policy Enforcement
Timeline
Pharmacy Operations Manager
Walgreens
05.2023 - Current
Pharmacy Technician
Walgreens
11.2018 - 05.2023
Bachelor of Science - General Studies
Tarleton State University
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