JORDON NELSON
Tuba City,AZ
Summary
Seeking to become a team member of Cornerstone Women's Health as a Certified Medical Assistant. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Tuba City Regional Health Care
09.2022 - Current
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Assisted physician on in-clinic procedures such as LEEP's, IUD insertions, Colposcopy, and Urodynamics.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
Medical Assistant Student Externship
Dine College
07.2022 - 07.2022
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained detailed records of test results by entering data and patient information into computer.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Measured patient pulse oximetry and reassured the patient of normal range levels.
- Prepared lab specimens for diagnostic evaluation.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
- Administered medications and treatment to patients and monitored responses and documented them.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Cashier/Server Trainer
Hogan Restaurant
01.2021 - 09.2021
- Helped customers complete purchases, locate items and join reward programs.
- Answered 50-100 questions a day and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Subway Employee
Subway
08.2020 - 09.2020
- Tallied cash drawer at beginning and end of each work shift.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Executed sandwich artistry duties with very low occurrence of errors.
- Greeted guests, promoted specials and took orders.
- Shared information with customers about menu items, preparation methods and ingredients.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Education
No Degree - Pre-Health Careers
Coconino County Community College
Flagstaff, AZ05.2023
Certificate - Medical Assisting
Dine Community College
Tuba City, AZ12.2022
High School Diploma -
Tuba City High School
Tuba City, AZ05.2020
Skills
First Aid/CPR
Organization skills
Active Listening
Dependable and Responsible
Strategic planning
Verbal and written communication
Infection Control and Aseptic Procedures
Companionship and Emotional Support
Certification
- NHA - Certified Clinical Medical Assistant
- BLS- Basic Life Support
Timeline
Certified Clinical Medical Assistant
Tuba City Regional Health Care
09.2022 - Current
Medical Assistant Student Externship
Dine College
07.2022 - 07.2022
Cashier/Server Trainer
Hogan Restaurant
01.2021 - 09.2021
Subway Employee
Subway
08.2020 - 09.2020
No Degree - Pre-Health Careers
Coconino County Community College
Certificate - Medical Assisting
Dine Community College
High School Diploma -
Tuba City High School
- NHA - Certified Clinical Medical Assistant
- BLS- Basic Life Support
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