Jordon Spade
Rocklin,CA
Summary
Dynamic and dependable professional with extensive experience in customer service. Driven to enhance guest satisfaction through effective appointment scheduling and specialty beverage knowledge, and recognized for training team members and delivering exceptional service, ensuring a premium experience for all patrons.
Overview
3
3
years of professional experience
Work History
Receptionist
Blanca LaBella Day Spa
Roseville, CA
05.2025 - Current
- Assisted guests with selecting appropriate spa services to enhance satisfaction.
- Coordinated client appointments, ensuring optimal scheduling for technicians.
- Managed schedules for spa technicians to maximize service efficiency.
- Facilitated a premium experience in nail services, facials, and waxing offerings.
Lead Barista
Flower Farm Cafe
Loomis, CA
07.2023 - 01.2025
- Company Overview: A relaxed café offering specialty coffee and breakfast bites.
- Create specialty coffee beverages for customers.
- Maintain coffee machinery and equipment.
- Train employees on customer service etiquette and the making of coffee.
- Relaxed café offering specialty coffee and breakfast bites.
Barista
Faria Bakery
Folsom, CA
02.2023 - 10.2023
- Company Overview: A bakery known for handmade artisan bread, viennoiserie, and breakfast and lunch selections.
- Expedite food, pastries, and drinks to guests.
- Create specialty beverages.
- Provide information about specialty breads and pastries.
- Bakery known for handmade artisan bread, viennoiserie, and breakfast and lunch selections.
Barista
Flour Garden Bakery
Auburn, CA
05.2022 - 06.2023
- Company Overview: A bagel shop offering specialty baked goods and espresso drinks.
- Assemble bagel orders and espresso beverages.
- Take down cake orders.
- Input the count of sales and waste.
- Bagel shop offering specialty baked goods and espresso drinks.
Education
BS - Psychology
California State University, Sacramento
Sacramento, CA10.2025
AA - Psychology, AA Ethnic Studies
Sierra College
RocklinSkills
- Customer service
- Communication skills
- Team collaboration
- Specialty beverage knowledge
- Latte art
- Dependable
- Adaptable
- Appointment scheduling
Volunteer Experience
- ReNew, A thrift store boutique where 100% of proceeds go towards uplifting single mothers. My work was as a cashier and floor organizer.
- Bear Yuba Land Trust, A nonprofit organization dedicated to conserving hiking trails. My work involves clearing trails and nearby waterways of glass and other debris.
References
References available upon request.
Timeline
Receptionist
Blanca LaBella Day Spa
05.2025 - Current
Lead Barista
Flower Farm Cafe
07.2023 - 01.2025
Barista
Faria Bakery
02.2023 - 10.2023
Barista
Flour Garden Bakery
05.2022 - 06.2023
BS - Psychology
California State University, Sacramento
AA - Psychology, AA Ethnic Studies
Sierra College