Jordy Bravo
Kane’s Diner
5035 102 St,NY
1
Language
4
years of professional experience
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Work History
Server
9 Years 3 Months- Delivered food and beverages efficiently while confirming order completeness and presentation.
- Processed guest payments, balanced checks, and handled cash with attention to accuracy.
- Refilled drinks, condiments, and table settings to maintain smooth dining service.
- Resolved guest concerns professionally and coordinated solutions with kitchen and management teams.
- Maintained clean, organized dining areas by resetting tables and following sanitation standards.
- Supported team operations during peak service by prioritizing tasks and anticipating guest needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
4 Years 1 Month- Greeted guests promptly and presented menu recommendations.
- Took accurate orders and relayed special requests to kitchen staff.
- Delivered food and beverages efficiently while maintaining attentive table service.
- Processed payments accurately using point-of-sale system and balanced checks.
- Refilled drinks, removed used dishes, and maintained clean dining areas.
- Coordinated with kitchen and support staff to ensure timely meal delivery.
Education
Associate of Science
Skills
Strong work ethic
Exceptional customer service
Guest engagement
Professional appearance
Cleanliness standards
Food running
Team collaboration
Positive guest interactions
Reliable and responsible
Excellent communication
Cool under pressure
Languages
Spanish
Full Professional
Timeline
Server
Bogota Latin Bistro
07.2017 - 2021Read More
Server
Kane’s Diner
04.2013 - 05.2017Read More
Borough of Manhattan Community College
Associate of Science
Read More