Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Jordy Diaz

Jordy Diaz

Des Moines,Iowa

Summary

Dynamic leader with a proven track record in business development and operations management, notably at Profaster. Excelled in building sustainable models and fostering vendor relationships, enhancing brand identity and revenue growth. Skilled in strategic decision-making and relationship building, consistently achieving project objectives and resolving issues efficiently.

Overview

8
8
years of professional experience

Work History

Business Owner

Profaster
DesMoines, Iowa
07.2024 - 12.2024
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Set pricing structures according to market analytics and emerging trends.
  • Determined pricing for products or services based on costs and competition.
  • Improved company's quality and productivity by streamlining systems and processes.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Formed and sustained strategic relationships with clients.
  • Developed business from ground up and prepared records and operations for smooth handover to new owners.
  • Conducted market research to identify new opportunities for growth.
  • Investigated new technologies that could improve efficiency within the organization.
  • Negotiated contracts with vendors for supplies and services.

Superintendent

ERB Properties
Silver Spring , Maryland
01.2022 - 07.2024
  • Conducted regular meetings with contractors, subcontractors, laborers to review progress and address any issues, concerns.
  • Communicated effectively with clients regarding project status updates, budgeting concerns and timeline adjustments.
  • Negotiated contracts with vendors and suppliers to secure favorable terms.
  • Developed strategies for cost control, scheduling, quality assurance and problem solving.
  • Recognized and enforced quality standards through daily inspection of construction sites.
  • Created and executed project plan and schedule, complying with budget and quality measures.
  • Evaluated plans and inspected ongoing construction to keep work in line with project goals.
  • Kept production team moving forward for progress in daily site operations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Restaurant Waiter

La Limena Restaurant
Rockville, Maryland
04.2017 - 07.2020
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Stocked service areas with supplies during slow periods.
  • Informed customers about specials, upselling additional food and drink items.

Education

High School Diploma -

Northwood High School
Silver Spring, MD
06-2020

Skills

  • Sales oversight
  • Sustainable business models
  • Vendor relationship management
  • Business development
  • Operations management
  • Process improvement
  • Sales strategics
  • Business marketing
  • Relationship building
  • Project management
  • Issue resolution
  • Strategic Decision-making
  • Customer relations
  • Driven and determined

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Business Owner

Profaster
07.2024 - 12.2024

Superintendent

ERB Properties
01.2022 - 07.2024

Restaurant Waiter

La Limena Restaurant
04.2017 - 07.2020

High School Diploma -

Northwood High School

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Jordy Diaz