Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jordy Osorio

Newnan,GA

Summary

Detail-oriented leader with expertise in team management and customer service. Proven ability to train staff, resolve conflicts, and enhance operational efficiency during peak hours.

Overview

2
2
years of professional experience

Work History

Team Lead

Chick Fill A
Georgia
03.2025 - Current
  • Led team in delivering exceptional customer service during peak hours.
  • Trained new team members on operational procedures and food safety standards.
  • Coordinated daily shift activities to ensure smooth workflow and efficiency.
  • Monitored inventory levels, assisting in stock management and supply ordering.

Supervisor

Freddy's Frozen Custard & Steakburgers
Newnan, GA
08.2024 - 12.2025
  • Supervised daily operations, ensuring compliance with food safety and quality standards.
  • Trained new staff on customer service protocols and operational procedures.
  • Developed schedules to optimize team performance during peak hours.
  • Monitored inventory levels and coordinated timely restocking of supplies.

Education

Bachelor of Arts - Business Administration

Reinhardt University
Canton, GA
05-2029

High School Diploma -

Newnan High School
Newnan, GA
05-2024

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Team Lead

Chick Fill A
03.2025 - Current

Supervisor

Freddy's Frozen Custard & Steakburgers
08.2024 - 12.2025

Bachelor of Arts - Business Administration

Reinhardt University

High School Diploma -

Newnan High School