Jordyn Budhram
Saint Cloud
Summary
Dynamic customer service professional with experience at Wendy's, excelling in payment processing and customer satisfaction. Demonstrated reliability and composure in high-pressure situations, resolving complaints with empathy and professionalism. Consistently exceeded service goals, fostering loyalty and creating a welcoming environment for customers. Passionate about enhancing the shopping experience through product knowledge and attentive service.
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Wendy's
St. Cloud, FL
09.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Education
Accounting And Finance
Harmony High School
St. Cloud, FLSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Product knowledge
- Customer focus
- Payment processing
- Customer inquiries
- POS system operation
- Refund handling
Timeline
Customer Service Cashier
Wendy's
09.2022 - Current
Accounting And Finance
Harmony High School