Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Ready more than ever, to take the steps needed to be a successful and driven women.
Overview
7
7
years of professional experience
Work History
Medical Assistant
St. Louis Associates In OB/GYN
11.2019 - 08.2023
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Customer Service Representative
Dayton Freight Lines, Inc.
09.2016 - 10.2019
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Scheduled and dispatched drivers to locations in the St Louis area.
Checked that each scheduled route was appropriately covered by delivery drivers.
Handled incoming calls and emails from customers regarding issues with deliveries.
Analyzed customer delivery needs and developed tailored delivery solutions.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.