Jordyn Gibbons
Carrabba's Italian Grill
Croydon,PA
7
years of professional experience
Motivated professional with a background in customer service and team collaboration. Known for strong cash handling and memory retention skills, contributing significantly to upselling initiatives and overall sales growth.
Work History
Server
4 Years 6 Months- Delivered exceptional customer service to enhance dining experience and promote repeat business.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
- Trained new servers on menu items, service protocols, and company standards.
- Implemented upselling techniques to increase sales of food and beverage items effectively.
- Maintained cleanliness and organization of dining area in compliance with health standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Assistant Manager
2 Years 10 Months- Trained and mentored staff, enhancing team performance and customer engagement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Associate of Science - Biomedical Sciences
- Dean's List [Fall 2023]
Bachelor of Science - Medical Laboratory Science
- Dean's List [Spring 2026]
High School Diploma
- Honoree of English
- Honor Roll
- Awarded [Completion of Forensics microcredentials]
Skills
POS system management
Exceptional customer service
Menu knowledge
Cash handling
Multitasking and organization
Team collaboration
Workplace professionalism
Strong work ethic
Timeline
Server
Carrabba's Italian Grill
04.2022 - CurrentRead More
Assistant Manager
Brodie's Ice Cream Bar
05.2019 - 03.2022Read More
Holy Family University
Bachelor of Science from Medical Laboratory Science
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Bucks County Community College
Associate of Science from Biomedical Sciences
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Bensalem High School
High School Diploma
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